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Microsoft to replace 14.1 million defective Xbox power cords

Posted on Thursday, February 17 2005 @ 21:35:13 CET by

Microsoft announced it will replace 14.1 million Xbox power cords for free, as the company discovered that an amount of Xbox consoles has a flaw which could cause component failures and in worst case fire.

Fewer than one in 10,000 consoles have experienced these component failures. In almost all instances, any damage caused by these failures was contained within the console itself or limited to the tip of the power cord at the back of the console.

Does my console require a replacement cord?
If it was manufactured before October 23, 2003, your console requires a replacement cord (except for consoles purchased in Continental Europe, where consoles manufactured prior to January 13, 2004 require a replacement cord). Consoles manufactured after October 23, 2003 (after January 13, 2004 for consoles purchased in Continental Europe) do not require replacement cords because design improvements to the cord and console already protect against the problems that are addressed by the replacement cords.

More info about the recall at Microsoft



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