I mentioned Apple’s great customer support by using the latest iPod volume level patch as a supporting example. That apparently didn’t stick well with a few readers who e-mailed me expressing their anger towards consumers in general and the way companies have to protect themselves from litigations because of redundant and obvious warning labels on products. I’m inclined to agree with the select few that replied to state their opinions. It’s dramatically idiotic..
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Re: The Stupidity of Consumers by Anonymous on Friday, April 07 2006 @ 11:28:58 CEST
It's true that adults who choose to listen at high volumes on any music device are placing their hearing at risk. One fact was missed in the previous post, however: children do not have thesame appreciation for long-term consequences from seemingly benign use of loud music, and we all know children will not always behave their parents in everything they do. Maybe Apple is protecting stupid consumers, but we all have a responsibility to protect young people from reckless endangerment to their hearing, among other things.