The thought occurred to me the other day when I once again had to try and give tech support down the phone to my parents. For a while now, I’ve been trying to persuade them to buy an iMac, if only to give myself the occasional respite from having to deal the constant niggly issues on their aging Windows XP laptop. As everybody knows, Mac don’t tend to have this anti-virus problem, or produce that bizarre error message, they just work. If they got one, I’d be free, free, free! The iMac would be the perfect computer for my parents but unfortunately it costs about a grand, and this has proved a stumbling block in persuading them to deliver me from tech support hell..