Google is now displaying “tips” that point searchers to Google Calendar, Blogger and Picasa for any search phrase that includes “calendar” (e.g. Yahoo calendar), “blog” and “photo sharing,” respectively. This is clearly bad for competitors, and it’s also a bad sign for Google. But I generally support anything that benefits users, including monopolistic packaging. I believe, for instance, that shipping Internet Explorer with Windows was a good move. So why are tips bad for users?
First, two notes. One, Yahoo and Ask already do this, but they didn’t build their businesses on the promise of being unconventionally trustworthy. And two, Google has been doing similar things for awhile. Search The Holiday and you’ll get a special box pointing to reviews of and tickets for the movie. The difference is that this is still a filter on the Web; the reviews link to their sources and the tickets link to Fandango. Google may share the Fandango revenue and certainly shuts out competitors, but as a user, I get better service than I would without the box...
Firefox developer loses faith in Google
Posted on Friday, Dec 29 2006 @ 17:37 CET by Thomas De Maesschalck