The cause of the vertical lines has been traced to one specific component used on a small number of LCDs shipped on the potentially affected systems. Dell uses LCDs from several manufacturers and many notebook models are manufactured with screens of the same size from more than one vendor. We have confirmed that the component in question was not used on any other Dell notebook LCDs.More details at Dell's blog.
Even if you have one of the potentially affected systems with the confirmed component, it does not mean your LCD will develop a vertical line. This specific issue happens on a portion of the 9 systems we're calling out as potentially affected. If you have a notebook display with a vertical line that's not called out here, we will provide traditional technical support to try to resolve the issue.
So what are we doing with customers who are affected with this specific issue? The same thing we've done with affected 17” displays: We will replace any LCD that develops a vertical line associated with this specific issue within three years of purchase, at no charge for parts and labor. Also, Dell will offer refunds to customers who paid Dell to replace LCDs affected by this issue.
Dell replacing notebooks affected by vertical line issue
Posted on Friday, June 22 2007 @ 6:22 CEST by Thomas De Maesschalck