A Wired reporter has a transcript of a pretty funny Nintendo Wii Remote tech-support call:
Friendly Nintendo Help Desk Lady: "Okay - I want you to take the remote, button side down and smack it into the palm of your hand two or three times."
Russ: "You've got to be kidding"
Friendly Nintendo Help Desk Lady: "No sir, do it hard enough that I can hear it across the phone line but not hard enough to damage the remote"
Russ: "You're sure?"
Friendly Nintendo Help Desk Lady: "Yes, sir."
Weirdly enough the Wii Remote worked again after the reporter smacked it three times against the palm of his hand.