Xbox Live General Manager Mark Whitten said the problems stemmed from a "massive increase" in new users of the service over the holiday season, when sales of video game hardware and software surge.
"While the service was not completely offline at any given time, we are disappointed in our performance," Whitten said in a statement.
Whitten said all Xbox Live members around the world would be able to freely download one game over the service. Games sold on Xbox Live typically cost from $5 to $20, and Whitten said Microsoft would give details of the offer in the coming weeks.
Microsoft promises Xbox Live users free game
Posted on Friday, Jan 04 2008 @ 20:03 CET by Thomas De Maesschalck