Seagate responds to freezing 1.5TB HDDs

“Seagate is investigating an issue where a small number of Barracuda 7200.11 (1.5TB SATA) hard drives randomly pause or hang for up to several seconds during certain write operations. This does not result in data loss nor does it impact the reliability of the drive but is an inconvenience to the user that we are working to resolve with an upgradeable firmware.

We are therefore asking customers if they feel they are experiencing this issue to give our technical support department a call with any questions.”

Along with the above response from Seagate, we also received the part numbers for the affected models of Barracuda drives and their respective firmware revisions. They are as follows:

“Affected part number: 9JU138-300, 336 with firmware revisions SD15, SD17, or SD18.”

These responses come to light after last week’s allegations of 1.5TB Barracuda drives exhibiting random, unexplained freezing problems – the problems were usually most apparent with different types of data streaming, such as, streaming video, audio, or general network data streaming (downloads specifically) even at low speeds.