Posted on Tuesday, February 24 2009 @ 16:42 CET by Thomas De Maesschalck
The problems started around 9:30 am GMT and lasted for around 2.5 hours. The search giant stresses that they know how important Gmail is to its users, and that this was an unusual occurrence.
It's the first time Gmail went down since Google introduced the offline functionality for its webmail service, people who have enabled this feature may not have realized the service was down until they tried to send a mail. Here's a snip from Google's Blog.
The Gmail outage that affected many consumers and Google Apps users worldwide is now over. Users should find that they’re able to access their email now without any further problems.
Before you can access your Gmail, you may be asked to fill in what’s called a ‘CAPTCHA’ which asks you to type in a word or some letters before you can proceed. This is perfectly normal when you repeatedly request access to your email account, so please do go through the extra step – it’s just to verify you are who you say you are.
The outage itself lasted approximately two and a half hours from 9.30am GMT. We know that for many of you this disrupted your working day. We’re really sorry about this, and we did do everything to restore access as soon as we could. Our priority was to get you back up and running. Our engineers are still investigating the root cause of the problem.
