Microsoft has responded to a survey by Game Informer that found that the Xbox 360 console had a failure rate of around 54.2 percent. The interesting thing is that Microsoft does not deny this extremely high failure rate, and also does not deny claims that consoles frequently take a month or more to be fixed.
Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry. We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of 'most played console' and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out.