DailyTech reports Apple is still claiming there's nothing wrong with the reception of the iPhone 4, and that vendors have been instructed not to hand out free bumpers to customers.
Now, however, Boy Genius Report has secured an internal Apple memo which describes to Apple Store employees how to deal with customers that come in with problems. In typical Apple fashion, the memo starts off by praising the iPhone 4, stating, "The iPhone 4’s wireless performance is the best we have ever shipped. Our testing shows that iPhone 4’s overall antenna performance is better than iPhone 3GS."
The memo goes on to say that, "If you are experiencing this on your iPhone 4, avoid covering the black strip in the lower-left corner of the metal band." The problem with that suggestion is that for many people who hold their phone in their left hand, your palm naturally rests on black strip that Apple references.