“There are a lot of people who pre-ordered the game,” said Pitchford. “We’ve been starting to talk with retailers because we didn’t take them directly, and 3D Realms didn’t take them, it was all retailers going ‘I’m going to take this guy’s money.’
“We’ve started to engage them, saying ‘Hey, you’ve got customers who you made a promise to, and any bad feeling they have will reflect on us, so can we work together to do something for those people?’
Gearbox promises to honor old Duke Nukem Forever pre-orders
Posted on Saturday, October 09 2010 @ 4:02 CEST by Thomas De Maesschalck
Gearbox boss Randy Pitchford told VG247 that his company is working with retailers to ensure that old pre-orders for Duke Nukem Forever will be honored: