HP CEO Meg Whitman told financial analysts that HDD makers don't seem to have a complete picture about when they are going to be back up and running and cranking out as much HDDs as before the Thai floods. Whitman also talked about the strategy HP followed to deal with the HDD supply issues:
"I have been on the phone with the heads of all four of our disk drive partners. I am not even sure they have a complete picture about when they are going to be back up and running," said Meg Whitman, chief executive officer of HP, during the conference call with financial analysts.
Just like its rival Dell, HP formed a special crisis team, pulled-in already made PCs and started to acquire hard drives from its partners. As a result, the company now can prioritize its shipments and supply enough PC products to important or strategic customers. In general, HP does not expect itself to suffer significantly from the shortage of hard disk drives, but is still cautious about the situation.
"We reacted really fast to this. We set up a war room. We began pulling in inventory and made strategic buys of hard drives back in early October. So I think we will get more than our fair share of drives here because of the long-term relationships that we have with our suppliers because we were on this really fast," explained Mrs. Whitman.