OCModShop provides help on how to deal with video game tech support, you can read it over here.
As a representative of one of the largest video game makers in the world, I am on the telephone with the good people of the United States to help them get their problems resolved. I would like to say that most of the time these calls are clear and straightforward, but sadly they are not. We have all the tools to help you, but I have found that it is usually the consumer that ends up making things difficult.
This article is intended to help you poor souls who need support with their game console. If you follow these rules, then everything will be fine, and if you don’t then things will probably be difficult for you.
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Re: Tips When Calling Video Game Tech Support @ OCModShop by Anonymous on Tuesday, January 17 2012 @ 16:13:42 CET