One of the nasty things about the new SimCity game is that it requires a permanent Internet connection. This also means that if something is wrong with EA's servers, or if EA does not have enough server capacity, you may not be able to play your game. Just like we saw with the launch of Diablo III last year, the same DRM fiasco returns with the launch of SimCity as many players are hit by various connectivity issues. This includes not being able to download the game, not being able to unlock it to play and havving to wait up to 30 minutes just to get into the single-player game!
While it appears that some users have been able to get online and play with few problems, they may be in the minority. SimCity's Metacritic page is filled with negative user reviews that have lowered the user score to a measly 2.5 out of 10. That's a stark contrast to the critic score, which sits at 90 out of 100.
Patches are being applied to EA's various regional servers to try to address the connection issues, and more machines have apparently been brought online to handle the load. It's unclear whether those efforts have resolved the issues many players—or would-be players—are facing, though.