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Windows 10 features built-in tech support app, new Solitaire game

Posted on Friday, April 24 2015 @ 12:18:17 CEST by

The Windows 10 Preview Build 10061 features a new built-in tech support app called "Contact Support". It provides users with an easy way to resolve PC problems or resolve billing issues. The My Device screen allows you to look through the Microsoft forums, contact the Microsoft Answer Tech online chat or schedule a call. Then there's also an Account and Billing section to solve billing issues with Microsoft services.
Starting the Contact Support app presents you with a list of three categories you may wish to get help with; My Device, Microsoft Account and Billing, and Microsoft Online Services. Clicking 'My Device' lets you select from looking through Microsoft's forums for an answer or contacting Microsoft Answer Tech via online chat, a scheduled call or an ASAP call. Microsoft shows the current wait time for those who need help ASAP. In the screenshot example from Neowin you can see there's just an estimated one minute to wait for a call-back.

The Microsoft Account and Billing, and Microsoft Online Services sections of the 'Contact Support' app steer you down similar online and phone channels for resolving those issues. Microsoft Online Services includes the likes of Office 365, Skype and OneDrive. The Contact Support app is pre-installed on Windows 10, version 10061 and can be found in the 'All apps' listing.
W10 tech support

Windows 10 Preview users also noticed the latest build features a new version of Solitaire!

Source: Hexus



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