Zowie offers replacements for noisy EC-B mice

Posted on Friday, Feb 23 2018 @ 22:58 CET by Thomas De Maesschalck
BenQ issued a statement that the company discovered a noise issue with a small percentage of its EC-B series mice. These peripherals were launched a couple of months ago and apparently some of them suffer from a defect that can cause high-frequency vibrations.

The whiny noise is caused by the Avago 3360 sensor and other internal components, it does not have an impact on the mouse's performance. The issue has been fixed and future products will not suffer from this problem. Users who have a faulty mouse can request a replacement via BenQ's service center.
[S]ince customer comfort and satisfaction are important to BenQ, the company is offering replacement mice starting mid-March. EC-B mice owners who suffer from the noise issue can contact BenQ's service center directly for further assistance.
Zowie noise issue with mouse

Via: TPU


About the Author

Thomas De Maesschalck

Thomas has been messing with computer since early childhood and firmly believes the Internet is the best thing since sliced bread. Enjoys playing with new tech, is fascinated by science, and passionate about financial markets. When not behind a computer, he can be found with running shoes on or lifting heavy weights in the weight room.



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