Windows 10 October 2018 Update blocked on some Intel devices due to audio driver compatibility issue

Posted on Thursday, October 04 2018 @ 10:07 CEST by Thomas De Maesschalck
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Microsoft sends out word that it's blocking the rollout of Windows 10 October 2018 Update (version 1809) to Intel-based devices that have a range of Intel Display Audio device drivers installed. The drivers in question can result in excessive processor demand and reduced battery life when used in combination with the new version of Windows 10. An exact list of devices isn't available, Intel says it concerns products with 6th generation Core (Skylake) or newer CPUs.

In order to proceed with the installation of Windows 10 October 2018 Update, you need Intel Graphics Driver version 24.20.100.6286 installed on your system.
Microsoft and Intel have identified a compatibility issue with a range of Intel Display Audio device drivers that may result in excessive processor demand and reduced battery life. As a result, the update process to Windows 10 October 2018 Update (version 1809) will fail. If you see a “What needs your attention” notification when you run the October Update, you have an Intel Display Audio device driver (intcdaud.sys, versions 10.25.0.3 – 10.25.0.8) installed in your system.

Important: On the notification, click Back to remain on your current version of Windows 10. (Do not click "Confirm", as this will proceed with the update and you may experience compatibility issues.)

To ensure a seamless experience, we are blocking devices from being offered Windows 10 version 1809, until updated Intel device drivers are installed on your current operating system. We recommend that you do not attempt to manually update to Windows 10, version 1809, using the Update Now button or the Media Creation Tool from the Microsoft Software Download Center until newer Intel device drivers are available with the update. You can either wait for newer drivers to be installed automatically through Windows Update or check with your computer manufacturer for the latest device driver software availability and installation procedures.


About the Author

Thomas De Maesschalck

Thomas has been messing with computer since early childhood and firmly believes the Internet is the best thing since sliced bread. Enjoys playing with new tech, is fascinated by science, and passionate about financial markets. When not behind a computer, he can be found with running shoes on or lifting heavy weights in the weight room.



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