Posted on Monday, February 04 2019 @ 11:09 CET by Thomas De Maesschalck
I can't immediately find it in the archives, but I swear this isn't the first time Microsoft has promised to make its error messages more helpful. Anyway, ARS Technica
reports there's a new drive at Microsoft to make troubleshooting easier. Starting with Windows 10 April 2019 Update (codenamed 19H1), the software giant will try to put more meaningful descriptions in the error messages, rather than bombing users with a KB number or hexadecimal numbers.
The general approach is to allow decisions to be made within the setup program where possible and to put meaningful descriptions in the error messages, rather than leaving people with just a KB number to go on. Further, the "learn more" links will take you directly to the relevant Knowledge Base article, rather than hoping that end users know what "KBxxxxxxxx" means.
