AMD Navi suffering from more RMAs than NVIDIA Turing?

Posted on Tuesday, August 04 2020 @ 14:17 CEST by Thomas De Maesschalck
Mindfactory is one of the largest computer parts e-tailers in Germany and the company regularly shares interesting data, like details about the proportion of AMD and Intel CPUs that it self. Now the company released RMA data of NVIDIA and AMD GPUs.

Based on the webshop's data, it appears NVIDIA's Turing-based video cards are more reliable than models with the AMD Navi GPU. The data set includes 44,100 AMD video cards and 76,280 NVIDIA cards. Mindfactory found that AMD Navi cards have an RMA rate of 3.29 percent, which is quite a bit higher than the 2.11 percent RMA rate of cards with NVIDIA Turing GPUs.

Interestingly, it seems higher-end parts fail more often. RMA rates for AMD's Radeon RX 5500 XT series for example are just 0.95 percent. The worst cards are the NVIDIA GeForce RTX 2080 Ti though, these models have an RMA rate of 5.35 percent, with some specific models suffering from an RMA rate as high as 11 percent.

Tom's Hardware offers some commentary and points out that the data may be too limited to draw hard conclusions.
Of course, it's important to mention that these numbers alone still don't tell the whole story. Many Redditors rightly point out that AMD did have problems with the drivers early on with the RX 5700 series releases, which might explain why the RX 5500 XT has a lower RMA rate, as it came out later when AMD had more time to refine its drivers. Mindfactory is also not the largest retailer and serves primarily the European market, so it's possible the retailer simply received a batch of cards that suffered from a production issue, whereas other shipments may not.

About the Author

Thomas De Maesschalck

Thomas has been messing with computer since early childhood and firmly believes the Internet is the best thing since sliced bread. Enjoys playing with new tech, is fascinated by science, and passionate about financial markets. When not behind a computer, he can be found with running shoes on or lifting heavy weights in the weight room.

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