NVIDIA AIB partners respond to GeForce RTX 3080 crash-to-desktop issues (updated)

Posted on Saturday, September 26 2020 @ 12:12 CEST by Thomas De Maesschalck
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Yesterday news emerged that crash-to-desktop issues with custom GeForce RTX 3080 video cards may be linked to a poor choice of power regulation configuration. VideoCardz reports there's still no official message from NVIDIA but there are some statements from the company's add-in board partners. The most elaborate response was posted by EVGA's Jacob Freeman, who linked the issue to the capacitors. Here's a full overview of manufacturer statements:
COLORFUL:
The manufacturer was the first to report on a issue unofficially to the press. Review samples that were already sent out, were later recalled.

EVGA:
Recently there has been some discussion about the EVGA GeForce RTX 3080 series.

During our mass production QC testing we discovered a full 6 POSCAPs solution cannot pass the real world applications testing. It took almost a week of R&D effort to find the cause and reduce the POSCAPs to 4 and add 20 MLCC caps prior to shipping production boards, this is why the EVGA GeForce RTX 3080 FTW3 series was delayed at launch. There were no 6 POSCAP production EVGA GeForce RTX 3080 FTW3 boards shipped.

But, due to the time crunch, some of the reviewers were sent a pre-production version with 6 POSCAP’s, we are working with those reviewers directly to replace their boards with production versions.

EVGA GeForce RTX 3080 XC3 series with 5 POSCAPs + 10 MLCC solution is matched with the XC3 spec without issues.

Also note that we have updated the product pictures at EVGA.com to reflect the production components that shipped to gamers and enthusiasts since day 1 of product launch. Once you receive the card you can compare for yourself, EVGA stands behind its products!

— Jacob Freeman, EVGA Forums

ASUS:
ASUS has changed the design in pre-production. No official statement was made.

MSI:
MSI acknowledged the issue during the MSI Insider Livestream, suggested it could be a driver issue.

ZOTAC:
Igor’sLAB reports: PC Partner, Zotac’s mother company, seems to have recognized this and is obviously changing its cards.

GIGABYTE, GALAX and other brands:
No official statement.
UPDATE: There is now also a statement from Inno3D:
To all current users and prospective buyers,

Please be rest assured, and we hereby declare that INNO3D/ICHILL GeForce RTX 30 Series products do not have any instability problems.


About the Author

Thomas De Maesschalck

Thomas has been messing with computer since early childhood and firmly believes the Internet is the best thing since sliced bread. Enjoys playing with new tech, is fascinated by science, and passionate about financial markets. When not behind a computer, he can be found with running shoes on or lifting heavy weights in the weight room.



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