The U.S. Consumer Product Safety Commission says consumers need to stop uses these cases and contact NZXT for a free repair kit. So far, NZXT has received 11 reports of circuit boards overheating or catching fire worldwide. No injuries have been reported.
NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at email@example.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on “Contact” then “Customer Support” for more information.
Updated Hazard: Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.— US Consumer Product Safety Commission (@USCPSC) February 16, 2021