NZXT forced to recall 32,000 H1 cases due to fire hazard

Last year there were already warnings about the NZXT H1 case and now the company is forced to issue a product recall in the US. This issue was brought to public attention by GamersNexus. The YouTube channel showed the original H1 cases, which cost $349, has a PCIe riser assembly that poses a fire hazard risk. The riser PCB uses metal screws, which can cause a short circuit;

The U.S. Consumer Product Safety Commission says consumers need to stop uses these cases and contact NZXT for a free repair kit. So far, NZXT has received 11 reports of circuit boards overheating or catching fire worldwide. No injuries have been reported.

Consumer Contact:

NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on “Contact” then “Customer Support” for more information.

Updated Hazard: Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.

— US Consumer Product Safety Commission (@USCPSC) February 16, 2021