NZXT forced to recall 32,000 H1 cases due to fire hazard

Posted on Wednesday, Feb 17 2021 @ 10:28 CET by Thomas De Maesschalck
Last year there were already warnings about the NZXT H1 case and now the company is forced to issue a product recall in the US. This issue was brought to public attention by GamersNexus. The YouTube channel showed the original H1 cases, which cost $349, has a PCIe riser assembly that poses a fire hazard risk. The riser PCB uses metal screws, which can cause a short circuit;

The U.S. Consumer Product Safety Commission says consumers need to stop uses these cases and contact NZXT for a free repair kit. So far, NZXT has received 11 reports of circuit boards overheating or catching fire worldwide. No injuries have been reported.
Consumer Contact:

NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at, or online at or and click on “Contact” then “Customer Support” for more information.

About the Author

Thomas De Maesschalck

Thomas has been messing with computer since early childhood and firmly believes the Internet is the best thing since sliced bread. Enjoys playing with new tech, is fascinated by science, and passionate about financial markets. When not behind a computer, he can be found with running shoes on or lifting heavy weights in the weight room.

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