Windows 10 gets fix for network printer BSOD issue

Posted on Tuesday, Mar 16 2021 @ 11:58 CET by Thomas De Maesschalck
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Last week's Patch Tuesday updates from Microsoft fixed a lot of nasty vulnerabilities but at the same time, the firm also introduced a new problem. A patch numbered KB5000802 resulted in crashes on some systems when users tried to use a network printer. The issue affected Windows 10 version 20H2 and also the Windows 10 version 1909 release (via the KB5000808 update). Affected printers included models from Kyocera, Ricoh, Zebra, and other companies.

Microsoft rolls out fresh patch

After already offering a workaround, Microsoft has now published an an out-of-band update to address the network printer BSOD problem.
Updates an issue that might cause a blue screen when you attempt to print to certain printers using some apps. -- Microsoft
Do note that this is an optional update that needs to be installed manually via Windows Update.


About the Author

Thomas De Maesschalck

Thomas has been messing with computer since early childhood and firmly believes the Internet is the best thing since sliced bread. Enjoys playing with new tech, is fascinated by science, and passionate about financial markets. When not behind a computer, he can be found with running shoes on or lifting heavy weights in the weight room.



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