My overall experience from the shipping to support to testing and evaluating the system was a pleasant experience. Email correspondence took no more than 24 hours and the phone support was available during normal daytime working hours. Like most companies there is a restocking fee if you wish to return the system after 15 days, which is reasonable as you should know within that timeframe if the system is to your liking or not. NCIX seems to be on the right track and although here are always the chance of UPS/FedEx dropping your box NCIX does do a good job of packing the system, it could be a bit better with foam on the inside of the case to keep the CPU cooler or other parts from bring dislodged during shipping. Nothing is perfect, but if you are looking for a new PC NCIX is definitely a company worth considering for your buy. I give them an Editor's Choice as my personal experience was much better than some other companies I have dealt with. NCIX makes a solid system, are pleasant to deal with and have good support for their customers, you can't ask for much more than that.



Link: Motherboards