ACT! 2011 has to be at the top the shopping list when looking for a small business CRM solution. Alternatives are available, but few can match its ease of use, particularly now that Outlook integration has been improved. Some cloud-based CRM services come close, but if a hosted solution is what you crave then Sage has that angle covered too, with its Web-based Sage CRM offering.



Link: Businesscomputingworld