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HP extends warranty on slim desktops with NVIDIA IGP

Posted on Thursday, October 16 2008 @ 03:54:59 CEST by


HP has extended warranty for a range of Pavilion slimline desktop PCs due to higher than average failure rates on an on-board GPU chip from NVIDIA:
The problem, described as systems which “may not boot or may not display video” - very similar to the wording used on other warranty extensions for this issue – is known to affect thirty-six different models of Pavilion systems world-wide, including several UK specific units.

Although the company has stopped short of recalling the product outright – asking customers with the models featured in the affected units list that aren't experiencing problems to hang on to them – any listed system which exhibits problems with the Nvidia graphics chip will be eligible for “a motherboard replacement at no charge for 12 months from the date your one-year Hardware Limited Warranty expires or until December 31, 2009, whichever is sooner.”
More info at Bit Tech.



 



 

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