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November 23, 2017 
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Logitech to give all Harmony Link users a free Harmony Hub

Posted on Friday, November 10 2017 @ 11:09:51 CET by


NVIDIA logo
Earlier this week, massive outrage ensued as Logitech Harmony Link users learned about the company's plan to brick all of these universal remotes in March 2018. Taken aback by the negative press, Logitech reversed course and decided to give all Harmony Link users a free Harmony Hub device:
We heard you and we want to make it right.

If you are a Harmony Link user, we will reach out to you between now and March 2018 to make arrangements to replace your Link with a free Harmony Hub, a product with similar app-based remote control features to Link, with the added benefit of controlling many popular connected home devices plus, it works with popular voice assistants. You can also contact us at https://support.myharmony.com/email to make arrangements for your replacement.

We understand that services are important to you. Because the certificate that’s expiring relates to security, we would be acting irresponsibly by continuing the service knowing its potential/future vulnerability.

Additionally, Harmony Link customers that have already redeemed their 35% discount on a Harmony Hub will also be refunded the full amount they paid for the replacement. Again, we will be in touch with you regarding these updates between now and March 2018, before your Harmony Link will no longer function.
More details can be found at the company's site. Thanks for doing the right thing, Logitech!



 



 

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