Earlier this week, it emerged that many 5000 series users were experiencing problems with crashing and grey or colored lines appearing on his or her display. The grey screens and hangups were occurring while users were gaming, watching movies or in some cases, when the computer was just sitting idle.More info at Tom's Hardware.
When users contacted customer service they were told the issue was caused by a Windows 7 update. ATI recommended a clean install of the graphics card driver as a possible fix, stating this had solved some users problems.
ATI working on fix for grey screen issue
Posted on Monday, February 01 2010 @ 16:31 CET by Thomas De Maesschalck