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RIM: bugs in phones are the new reality

Posted on Monday, January 26 2009 @ 11:25:50 CET by

RIM sold 500,000 units of the BlackBerry Storm in the first month after the smartphones' November 21 launch but many early adopters are complaining about technical bugs.

WSJ dedicated an article to the bumpy start of the phone, and has an interesting quote from RIM co-Chief Executive Jim Balsillie:
Verizon and RIM, determined to release the Storm in time for the holidays, rushed the device to market despite glitches in the stability of the phone's operating system, according to people close to the launch.

RIM co-Chief Executive Jim Balsillie said the companies made the crucial Black Friday deadline "by the skin of their teeth," after missing a planned October debut. Mr. Balsillie said such scrambles -- and the subsequent software glitches that need to be fixed -- are part of the "new reality" of making complex cellphones in large volumes.



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