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Netbook buyers less satisfied than notebook buyers

Posted on Saturday, June 27 2009 @ 11:05:17 CEST by

Sales of netbooks are doing pretty well, but a new study by NPD Group suggests netbook owners are more likely to be disappointed with their machines than people who buy larger laptops:
Just 58% of consumers who bought a netbook rather than a notebook said they were very satisfied, compared to 70% who admitted they planned to buy a netbook all along, according to a survey of 600 American adults conducted by the NPD Group.

The disappointment with netbooks -- NPD analyst Stephen Baker preferred that term rather than "dissatisfaction" -- stemmed from expectations that a netbook was the same, more or less, as a laptop. Six out of every 10 netbook buyers, said Baker, thought that the two were equivalent, and figured that their new netbook would have the same functionality as a laptop.



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