DV Hardware bringing you the hottest news about processors, graphics cards, Intel, AMD, NVIDIA, hardware and technology!

   Home | News submit | News Archives | Reviews | Articles | Howto's | Advertise
DarkVision Hardware - Daily tech news
October 26, 2016 
Main Menu
News archives

Who's Online
There are currently 103 people online.


Latest Reviews
Zowie P-TF Rough mousepad
Zowie FK mouse
BitFenix Ronin case
Ozone Rage ST headset
Lamptron FC-10 SE fan controller
ZOWIE G-TF Rough mousepad
ROCCAT Isku FX gaming keyboard
Prolimatech Magnetic Pin

Follow us

Ten best and worst companies for customer service

Posted on Sunday, September 13 2009 @ 12:29:59 CEST by

Focus has a list of the ten best and ten worst companies for customer service. Apparently Apple provides the best customer service:
The American Consumer Satisfaction Index (ASCI)* second quarter report indicates that within the Personal Computers category, customers perceived Apple as the best company in terms of customer service. Apple’s baseline score was 77 (on a 100-point scale), and the Q2 2006 score was 83.

Computerworld, discussing Apple’s number one ranking says, “The Company’s focus on product innovation and customer service has won it a cadre of famously loyal customers, unlike any other PC vendor. And why are Dell’s scores slipping? The article elaborates, “Survey respondents complained mostly about the quality of Dell’s customer service, not its products, Van Amburg said… customers were clearly more frustrated with Dell than they were last year, he said.”
Read more at Focus.



DV Hardware - Privacy statement
All logos and trademarks are property of their respective owner.
The comments are property of their posters, all the rest © 2002-2016 DM Media Group bvba