Panic Button is intended to help people that support end-users, either sysadmins/helpdesks, or those that simply help friends and family. I got the idea after getting frustrated by reports like “I had this error message on my computer. It said that the whatsit had caused a thingy operation”. No-one ever wrote down error messages, and could never remember what they said. I tried to teach people how to take screen shots, so that they could send screen shots of error messages, but that didn’t work.

So, I wrote Panic Button. The user clicks (or double-clicks) on an icon in the Windows system tray. Panic Button then takes a screen shot, and displays a form where the user can enter some details. When the user clicks the “Send” button, the screen shot is sent to a pre-configured e-mail address as an attachment.

Changes in version 2.5 include:

• Dutch translation provided by Herman Hiddinga
• Added checkbox for SSL/TLS
• Config file is automatically encrypted (using EFS) if on NTFS partition
• Localised tooltips (fix for bug number 1640900)
• Added keyboard shortcut (RFE 1521109)
• Removed French translation, as it was causing a bug (1685043)
• New icon (dialog-warning icon from the Tango Desktop Project). This is distributed under the Creative Commons Attribution Share-Alike license.
• Fixed bug in copying help file to temporary directory before opening it

Program Information Category: Tools and Utilities Type: Free Version: 2.3 Size: 5.3MB Works on: Windows Product page: here