When you install Windows XP Service Pack 3 or Windows Vista SP 1, a tool that is called Fixccs.exe adds numerous registry keys in many locations (some of them within the Symantec registry keys) but is unable to remove them. Because of these registry keys, you may experience one or more of the following symptoms:
* Windows Device Manager is empty
* Missing Wireless network adaptors or other hardware devices
* Unable to connect using a wireless adapter
Symantec has developed a tool to remove the registry entries that were added during the Windows XP Service Pack 3 or Windows Vista SP 1 upgrade. Download and run the tool to automatically remove the registry entries.
Tools and Utilities
Product page: here