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Microsoft offers temporary fix for Windows 10 Reset issues

Posted on Monday, October 26 2020 @ 10:54:57 CET by


MSFT
Following the installation of Windows 10 May 2020 Update, various users have been unable to use the Windows 10 Reset feature. When attempting to use "Reset this PC", the feature fails to work and returns the following error message: "There was a problem when resetting your PC. No changes were made."

Microsoft confirmed the problem occurs under certain hardware configurations and posted a temporary workaround.
As a workaround for this issue, do this:

1. Open an elevated command prompt. To do this, click Start, type Command Prompt or cmd in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

2. Type the following command, and then press Enter:

dism /online /cleanup-image /restorehealth

3. Reboot your system, and attempt Reset this PC again.
A patch is expected to follow but Microsoft didn't provide a timeline.



 



 

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