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Guide: What to do when explorer crashes when you select a video file

Posted on Sunday, November 12 2006 @ 19:02:35 CET by

A friend of me had this problem with her computer, when she selected some XviD or DivX files in Windows XP her computer crashed and explorer reloaded.

It looks like this problem was caused by a codec problem, I'm not sure what exactly caused the crashes but there's an easy way to fix this.

Here's how to prevent the crashes:
  • Go to the Start menu, click on Run and enter cmd. This will open a command window.
  • Enter this into the command window: regsvr32 /u shmedia.dll
  • This will disable the movie preview feature in explorer. If you want to turn it back on you have to type regsvr32 shmedia.dll into the command window.



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