Apparently, the "plug and play" approach that has become quite common on today's electronics didn't work out so well with HDTVs, leaving customers baffled that their TV wouldn't magically display the clean, crisp imagery they viewed on the in-store displays when making their purchase. Customers are still having a difficult time understanding that special programming packages, set-top boxes, and / or OTA antennas are required to receive HD content, taking the wind out of their presumably puffed sails.
Consumer confusion over making HD "work" with HDTVs has gone on for quite some time, and even though some companies are making the leap and offering up that helping hand, it seems the majority of folks are still wandering around in the (heavily pixelated) dark.
Millions of customers disappointed with the quality of their HDTV?
Posted on Tuesday, Jan 02 2007 @ 05:00 CET by Thomas De Maesschalck
Engadget predicts many of the 19.5 million holiday HDTV consumers will probably be complaining about the quality now: