RIM said it may bring out a BlackBerry with a touchscreen if customers desire it:
When asked if RIM would bring out a touch-screen version of BlackBerry, which is well-liked for its miniature computer-like keyboard, he said it was important to be flexible to customers' demands.
"For sure we're looking at all kinds of different device packaging and presentation," Balsillie said in an interview with Reuters at the Mobile World Congress.
"I think getting religious on packaging is not the way to go," he said. "It's really user preference-oriented."
The Mobile World Congress, under way this week in Barcelona, Spain, puts the spotlight on mobile broadband gear, services, software, and strategies.
Aside from established wireless players, RIM also faces competition from rivals such as Apple's iPhone, which has won praise for its innovative touch-screen control. But one criticism against iPhone has been its lack of a corporate e-mail service, RIM's core strength.
Balsillie said the company would introduce devices based on HSDPA, a high-speed wireless technology that is popular in Europe and used in the United States by wireless service AT&T.