DigiTimes writes Intel's Ibex Peak chipset for mainstream and entry-level desktop PCs will feature a remote diagnostics technology called Intel Remote PC Assist Technology (RPAT). This feature could help PC vendors lower their warranty cost while increasing operational efficiency.
RPAT allows PC vendors to diagnose and repair consumers' PC problems through the Internet. It also provides data backup, virus checkup and functions to search for system errors.
The technology could also help vendors skip the need to send out technicians for checkups saving more time and cost.
The Intel Connect Service will be used as the conduit over which encrypted data is transferred.