When Verizon first announced their FiOS service, I was naturally convinced that it would be the next evolutionary step in Internet and home connectivity. Being the early adopter that I am, I quickly signed up for the service, expecting faster speeds and an enhanced viewing experience. Just one problem: I've regretted it ever since. Let me get this out of the way up-front: The FiOS service itself is amazing. High-speed transfers deliver as advertised, there are plenty of HD channels to choose from with amazing clarity, video-on-demand service works with an ever-increasing catalog of movies and more and more shows are becoming readily available. Granted, the DVR could use more storage and the menu system sometimes slows to a crawl, but I would take it any day over the box Comcast uses, which actually includes advertisements integrated into the channel guide. What's more, Verizon's phone service is nothing special, but let's be honest - on paper, it sounds like a great deal to enjoy all three features combined. But I was fooled, flummoxed, swindled, made a freaking patsy, even. Since the service has been installed in my home, I've had nothing but trouble. The below are just a few problems I have had with Verizon.