Seagate offers fix for 1.5TB Barracuda freezes

Posted on Wednesday, November 26 2008 @ 0:55 CET by Thomas De Maesschalck
The Tech Report writes Seagate has a fix for the "freezing" problem some users of the 1.5TB Barracuda 7200.11 hard drive are experiencing:
Some Seagate Barracuda 8200.11 1.5TB hard drives may show uncharacteristic operation when used with Mac and Linux operating systems in multi-drive configurations. Users may experiences pauses in video streaming applications or a dropped drive from RAID arrays. Customers seeing these symptoms should contact Seagate Technical Support for a firmware upgrade.

In order to assure the proper application of the new firmware, please email a description of the issues you're seeing to Seagate (discsupport@seagate.com) Please include the following disk drive information: model number, serial number and current firmware revision. Also, please describe your system, operating system and the application in use when the issue arose, and you will receive a prompt response with appropriate instructions.

As an alternative to the contact email address above please access http://www.seagate.com/www/en-us/about/contact_us/.
However, it seems this may not be the end of the story as a user who installed the new firmware says it dropped the average read speed of his drive:
According to Nick, average read performance for his 1.5TB 'cuda was in the same ballpark as the 105.8MB/s we obtained in our own benchmarks. With the new firmware, however, he claims read performance dipped to 86MB/s. Disabling write caching allegedly brought that figure back up to 101MB/s.


About the Author

Thomas De Maesschalck

Thomas has been messing with computer since early childhood and firmly believes the Internet is the best thing since sliced bread. Enjoys playing with new tech, is fascinated by science, and passionate about financial markets. When not behind a computer, he can be found with running shoes on or lifting heavy weights in the weight room.



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Re: Seagate offers fix for 1.5TB Barracuda freezes
by Anonymous on Tuesday, December 30 2008 @ 13:45 CET
I dont know if i have a messedup HD, but I have a 1.5TB seagate, and I get 130+ MB from my speed test "HDTach 3.0.4.0", I bought it about 2 weeks ago, I copied 750GB of stuff onto it without any error