An environmental coalition complained to Apple about its environmental policies. The protesters say that particularly the iPod is a bad deal for the environment because it costs user more than $100 to return the iPod when they need to change the battery. Steve Jobs opposed to these statements:
He said that in 2004 Apple took back 1,500 tons of products through its recycling programme, with 90 per cent of three million computers, keyboards and mice suitable for recycling. Campaigners have called for recycling to be provided for free, but Jobs defended $30 charge, comparing it to the $20 and $40 charges respectively levied by Dell and HP, the two largest PC manufacturers.