Salesforce is now buying Slack for a whopping $27.7 billion. The former says it will integrate Slack into every Salesforce Cloud, making the collaboration tool the interface for Salesforce Customer 360:
The CRM giant’s announcement today stated Slack will become “an operating unit of Salesforce and will continue to be led by [Slack] CEO Stewart Butterfield.”Source: The Register
“Slack will be deeply integrated into every Salesforce Cloud,” the blurb continued. “As the new interface for Salesforce Customer 360, Slack will transform how people communicate, collaborate and take action on customer information across Salesforce as well as information from all of their other business apps and systems”.