Creative Zen Micro review

Today we’ll be taking a look at the Zen Micro from Creative. This tiny-sized MP3 player is less popular than its biggest competitor - the Apple iPod Mini, but it offers more features like one GB extra storage capacity and FM radio. The Zen Micro from Creative is available in 10 colors, some are rather classic but others are very funky! In this review, I will take a look at the black one which lights up blue.
Creative Zen Micro productshot

Features and specifications of the Creative Zen Micro
  • Holds 2,500 songs on 5GB hard drive
  • Micro sized (WxHxD: 2" x 3.3" x 0.7" or 51mm x 84mm x 19mm)
  • Available in 10 electrifying colors (Black, White, Silver, Dark blue, Light blue, Red, Purple, Citrus Orange, Lime Green and Pink)
  • Get up to 12 hours playback on a single charge
  • Features a removable, rechargeable lithium ion battery
  • FM radio to listen and record with 32 preset stations
  • Built-in microphone for up to 10hrs voice recording
  • Vertical touch pad for easy and intuitive navigation
  • Access over 2 million songs through Zen supported music services
  • Highest audio clarity at 98dB SNR
  • High fidelity earphones with dynamic bass response
  • Contacts, Calendar and To Do List
  • Plays MP3, WMA, WAV files
  • Functions as an external hard drive for backup of computer files
  • Backlit LCD displays track info
  • Repeat, resume, and random play
  • 8 EQ settings (Acoustic, classical, disco, jazz, new age, pop, rock and vocal)
  • Sleep and wake timers
  • Customizable main menu, so the features you want are right at your finger tips
  • USB 2.0 interfaces (cables included)
  • Belt clip / stand
  • weight: 3.8 oz. (includes removable battery) (approx. 110g)

Creative Zen Micro box

This is the box in which the Zen Micro ships. In the box you find the Zen Micro, a carrying bag, a CD-ROM with all the needed software, a belt clip to carry the device + charging module, USB cable, two li-ion batteries and 2 headphones from Creative.

After buying this player the first thing I did was charging it until the battery was full. This went easy by using the included adapter. A full-charge took about 2.5 hours.

Before you can download your MP3s to the Creative Zen Micro you will need to install the included software from Creative. Without this software you will not be able to transfer any date to your Zen. This is somewhat a drawback of this device.

During the installation, one of the first things that happened was a crash. But I don’t know whether it was just my PC or the software :P

I wanted to listen to my MP3s as quickly as possible because I was dying to test out the little MP3 player I just bought. The software from Creative looked a bit difficult at first because of all its different features.

You can do a lot with it but I wouldn’t rate it as a very user-friendly program. The software allows you to listen to MP3s on your PC, upload them to your Zen Micro, burn a CD, watch movies and more..

A few minutes later I had transferred a fair amount of MP3s and I was ready to give it a go. I immediately noticed that the included earphones perform very well. The sound quality is very good and it the player delivers fine basses.

A lot of information is displayed on the LCD screen of this player. It tells you the songname, artist and from which CD the MP3 came. It also displays a counter. When used the players lights up blue – which is cool to see!

The menus of the Zen Micro are easy to use. You can scroll through your playlist by using the vertical touchpad. It’s very sensitive but you are able to adjust this to your own needs. Confirming something needs to be done by gently ticking the touch pad.

There are also a few other buttons on this player. Above the touch pad – from left to right – the previous, play/pauze, and next button. Under the touch pad there is a ‘go back’ button on the left and a ‘menu options’ button on the right.

On top of the player is the USB port, audio-output and a ‘key lock’ button.

One of the other features of the Zen Micro is the ability to listen to FM-radio. This was one of the functions I like. The device is able to store up to 32 presets which you can give a custom name. The Zen Micro can also scan for radio stations with a good reception but this function didn’t work well. Some of the stations it picked still had a lot of noise.

Also included is a belt clip to carry the device while doing some sports for instance. You can also lock its keys by using the ‘key lock’ button.

On top next to the USB port is also a small hole. This is the built-in micro that can be used to record conversations. I tested this from a close distance and from a few meters away.

The file that I recorded from a close distance was very clear and easy to understand. From a few meters away it was hard to understand because it was recorded way too silent.

Another additional feature of the Zen Micro is its calendar and its addressbook. But to use these you’ll need to use Microsoft Outlook. Data can not be inserted on the device, you can only view data transferred from your PC.

The Zen Micro from Creative is an easy-to-use audio player but at first, you need to get used to its touchpad interface. You slowly get the feeling for it and then it will work flawlessly. The included software offers a lot of options but unfortunately, you are forced to use it. Because of this, you can’t use the Zen Micro as an external HDD because other PCs will need the software from Creative to recognize the player. And lastly, the audio quality from the Creative Zen Micro can be rated as being very high.

Update:: A new firmware update from Creative fixes one of the negative points I mentioned in this review. The new update allows you to transfer files directly to your device without needing to use the Creative software.

Check out these links and you might be holding the nifty little Creative Zen Micro in your hands within a few days for only $199.99:

- Creative Zen Micro 4 GB MP3 Player White
- Creative Zen Micro 4 GB MP3 Player Dark Blue
- Creative Zen Micro 4 GB MP3 Player Black
- Creative Zen Micro 4 GB MP3 Player Silver
- Creative Zen Micro 5 GB MP3 Player Black
- Creative Zen Micro 5 GB MP3 Player Silver
- Creative Zen Micro 5 GB MP3 Player Green
- Creative Zen Micro 5 GB MP3 Player Pink
- Creative Zen Micro 5 GB MP3 Player White
- Creative Zen Micro 5 GB MP3 Player Dark Blue
- Creative Zen Micro 5 GB MP3 Player Purple
- Creative Zen Micro 5 GB MP3 Player Orange
- Creative Zen Micro 5 GB MP3 Player Light Blue
- Creative Zen Micro 5 GB MP3 Player Red
- Creative Zen Micro 6 GB MP3 Player Black
- Creative Zen Micro 6 GB MP3 Player Dark Blue
- Creative Zen Micro 6 GB MP3 Player White
- Creative Zen Micro 6 GB MP3 Player Silver

The good stuff
  • Plays MP3, WMA and WAV
  • Easy to use menu
  • Very good sound quality
  • 5GB HDD (which is 1GB more than the iPod Mini)
  • Very small and fits well in the hand.
  • The screen is easy to read, also in dark.
  • The included accessories

  • You are somewhat forced to use the software from Creative. => With the newest firmware this isn't needed anymore. This can be found in the Support section of Creative's website.
  • FM-radio receivement isn’t always well
  • Calendar , address book and to-do list need Microsoft Outlook.

    I rate the Creative Zen Micro 8/10

    A few more pictures:


    Added: January 6th 2005
    Product reviewed: Creative Zen Micro
    Reviewer: Sneakytje
    Score: 8/10

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  • Loading Comments

    Comment #1 posted by Anonymous on 2011-07-30 08:46:46
    does internet have a installer for this device?

    Comment #2 posted by Anonymous on 2010-09-15 06:00:27
    your product its good but not good enough if we loss cd installation,,, so poor am i
    I cant download your software
    I cant do anything whit this junk...!!!!
    Please Help Me.....

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    Very nice site!

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    Very nice site!

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    Comment #7 posted by Anonymous on 2009-10-31 21:59:37
    I got my creative Zen for christmas about 5 years ago now and love it to bits - I knew I didn't want an Ipod after hearing about all the problems they had, and had read independant reviews at the time comparing a few mp3 players available on the market, the zen compared much better than the ipod for reliability, ease of use and other functions.

    (The main issue with ipods at the time was that once the battery ceased to take a charge, the unit was dead and had to be replaced completely, and you lost all your music - the papers were running stories about irate ipod customers back then.) The Zen's strong point was that the battery could be removed and replaced easily, as well as getting more GB's for your £.

    I wanted (and recieved) a 20GB zen (similar to the one displayed here, black wtih a blue glow), as I have a huge music collection, and have used it mostly in my car ever since so on long drives I always have my entire music collection with me. I don't jog with it (but then as it's hard drive based that would not be a good idea anyway)

    On occasions it has locked up briefly when skipping through songs, but holding the "off" button across for a minute or two turns it off and sorts it out, and as it did not happen very often I've lived with it.

    IMOPRTANT NOTE: I had never done a disk clean up on it, not realising that this was neccesary before - this probably caused the freezes.

    Last night I was on a long drive and played it in the car until it turned itself off as the battery was flat. I charged it overnight with the wall plug charger, but this morning when turning it on it wouldn't get past the "zen" screen, nor would it turn off until it had flattened it's own battery again.

    Following the advice on here and other sites, we reset it using the pin method, and performed a disk clean up. It is now happy again and I'm backing up my music to my computer again (which I do every few months anyway)

    Yes, I'll admit it presented me with a problem today, but this is the FIRST time in the last 5 years that it has done this, and I'll accept that it is my fault because I didn't clean the disk before now!

    All in all it has performed a lot better than many friends/families ipods which I know of, has been a lot more reliable and I love it to bits. I know now that I should do a disk clean on a regular basis to keep it running properly.

    I reccomend Zens to anyone and adore mine.


    Comment #8 posted by Anonymous on 2009-10-23 03:11:33
    I dont have the disk that is needed to install songs on my mp3 player how do i get that cd?

    Comment #9 posted by Anonymous on 2009-09-10 14:17:00
    hey I lost the cd that i got with the zen, and now i cant put songs in it! what can i do to fix it?!?!?

    Comment #10 posted by Anonymous on 2009-03-24 18:36:02
    can anu one tell me that how to attach my zen micro with pc ..

    i unable to find its driver which support my mp3 ?

    reply on

    Comment #11 posted by Anonymous on 2008-12-20 02:05:33

    Comment #12 posted by Anonymous on 2008-07-31 02:13:34
    Ugh, headache after headache. Every single time I use my Zen Micro, it freezes on the Creative logo screen. I've heard a lot of people have problems with the headphones, but mine seem to work fine (aside from the occasional radio static.)
    Yes, there is a lot to improve on. I'm fairly sure that even though I've been very careful with my Micro, it's going to break down soon. I used to have the Zen V, and what a perfect product that was! I went to get another when mine was stolen, only to find they don't make 'em anymore...
    What a pity. It would've been so popular, since it never broke and didn't fail me once even though I dropped it so much...

    Please, Creative, don't make your next one this crappy. I liked the space, I liked the radio, and I liked the glow, but nobody appreciates having to spend so much fixing their mp3 all the time.

    Comment #13 posted by Anonymous on 2008-07-20 04:58:09

    Comment #14 posted by Anonymous on 2007-12-06 21:19:25
    At First the micro photo seems great but after some time works on it the thing sucks cause it is crashsall the time i believe i was able to use it for all of 45 minutes since the beginning of summer it is now near christmas when it came out i paid 250 for it and alls i get is the recovery mode When i first Bought it It was great i would never go any where without it now im stuck with a 250 dollar piece of shit i would never buy one of these again F--------------
    This shit sucks>>=-(

    Comment #15 posted by Anonymous on 2007-10-14 20:56:25

    Bought my Micro in '06. No problems exept the logo glitch, which sorts itself out in a couple of seconds. I have a thick leather case, which absorbs shock and stops connections being loosend when I drop it.
    Also I think the Jack problem is due to the standard headphones, which have a upright plug which is easier to catch, and provides more leaverage against the socket. I have avoided this problem by getting my own earphones which have a less prominent plug. Hope this was usefull.

    Comment #16 posted by Anonymous on 2007-09-23 19:03:44
    I absolutely love my 8gb microphoto, way better than ipod.
    I have had it for just under a year, basically no problems and then it shows Hardware Problem, I have tried formatting etc but my computer does not read it when its plugged in and I cannot get any other message. Does anyone have a similar problem and any ways or ideas to fix it?
    This would be REALLY appreciated!
    Thank you!!!!

    Comment #17 posted by Anonymous on 2007-07-25 10:16:53
    Does any one know where i can download the installation of the Creative Zen Micro

    Comment #18 posted by Anonymous on 2007-06-23 23:40:24
    I bought mine about 8 months ago, I own a Zen MicroPhoto 8GB. Once listening in the car I tried to skip a few songs and it froze. It has not worked since then. I got it out of Re-building Library screen once, pulling the battery several times to download the firmware, but it would take 13 hrs to load 200 songs into it and when the last one was done, it would give an error and not load anything. I'm tired of trying to fix it, it won't get out of the Re-building Library anymore. I don't jog or exercise with it. I'm very angry,I used ot love it for having a FM Radio, now I"m thinking twice before owning another Creative Product.

    Comment #19 posted by Anonymous on 2007-06-23 23:40:15
    I bought mine about 8 months ago, I own a Zen MicroPhoto 8GB. Once listening in the car I tried to skip a few songs and it froze. It has not worked since then. I got it out of Re-building Library screen once, pulling the battery several times to download the firmware, but it would take 13 hrs to load 200 songs into it and when the last one was done, it would give an error and not load anything. I'm tired of trying to fix it, it won't get out of the Re-building Library anymore. I don't jog or exercise with it. I'm very angry,I used ot love it for having a FM Radio, now I"m thinking twice before owning another Creative Product.

    Comment #20 posted by Anonymous on 2007-06-18 06:30:33
    I am a little surprised by the number of complaints listed, as I have had mine (Zen micro) since July 2005 and it is still in great working condition. I use mine all the time, and no problems to complain about, except in the area of the Creative customer service. I am having trouble burning a cd from the Zen organizer and emailed the website for support as my problem was not listed on their website, and the response email basically told me they could not help me since I had purchased mine so long ago. Other than that, no problems or complaints. It's a great product, just needs some getting used to as far as the sensitivity of the touch screen.

    Comment #21 posted by ps2kumar on 2007-06-16 16:12:29
    Just after 9 months, my zen micro stopped working. It used to freeze at creative logo. After reading couple of messages on the creative forum, I felt the HDD has gone bad. I could confirm this by uisng a compact flash card reader. Then I replaced the HDD with a 4GB complact flash. Now it doesn't freeze at the creative logo, but reports as Firmware error and jumps to recovery menu. At this point if I plug it to PC using USB, my PC recognizes it. The real issue now is I'm not able to upgrade the firmware. The firmware loader (either or 1.xx) would show some progress (two/three points). After that it doesn't progress. Same time my player instead of firmware upgrade logo it displays recovery mode with docking logo. As it is not progressing, if I remove the USB the player doesn't respond. But the firware loader on PC reports as firmware ugrade failed. I don't know what is happening at this point. Has my player completely gone bad? If some body knows please help me on this.
    This is a very nice player, but ofcourse most of the users have a similar freezing issue at creative logo due to the micro hard disk. I wouldn't recommend this player.

    Comment #22 posted by Arse on 2007-06-07 18:24:08
    I've had my creative micro for about 3 years now, the headphone jack thing started up before christmas, so I bought a new pair of earphones not knowing that it was the jack that was doing it.
    Unfortunately (and obviously) they didnt work, but I've put up with the problem until now because if I get the connection just right then the sound is perfect, but it means that I can't walk with it in my pocket or anything which is shit for school purposes.
    So, I've just put the staple in and I'm hoping it's going to work because if it doesnt I'm screwed and may as well go buy an ipod.
    The micro is a really good product, despite being not as visually attractive as other mp3s and I do love it and I'm used to it, but you just have to be careful with it I suppose!
    Now I'm going to go revise for my history gcse tomorrow (y)

    Comment #23 posted by Anonymous on 2007-05-22 01:32:23
    it is easy to use and i loved it... untill it stoped working. it just would stay at the startup (creative) screen. i fot it fixed no problem. i had it for another year, and then it broke agian. the same exact thing. i didnt get it fixed because they would have charged me $100. i figured it has allready broken twice, each time only lasting a year, so i just got the ipod.

    Comment #24 posted by Anonymous on 2007-05-13 23:27:28
    Like everyone else.. I bought a Zen Micro, and absolutely loved it!!!...until the warranty went out and that the player would freeze!
    Th product is now useless... when I called the product support and told them about my problem (that me and everyone else who buys their product experience), they just said that there is nothing they can do and I will need to have it repaired (for an amount that is approximately half of what I paid for the unit).

    I think Creative is very smart!! They make money on the product, and then make money of the repairs!!! That's the way to go!!

    My LAST creative product... the product sucks and the support is crap as well...

    Funny how most of their product break JUST after the warranty runs out!

    Comment #25 posted by alladat12 on 2007-03-31 02:47:15
    i had the zen micro and it worked flawlessly until i broke the headphone jack. i put too much pressure on it while strapping it into my arm band. i changed to the micro photo with no problems, being aware of where i strap it into my arm band. i run and train with no skipping because it is in an armband.

    Comment #26 posted by Anonymous on 2007-03-27 01:48:39
    I've went through 3 of these. Well 2 of these and 1 Zen Micro Photo. The first 2 I had fucked up in about 3-4 months each, the head phone jack screwed up. And on my Zen Micro Photo I'm stuck in recovery mode and there's nothing I can do about it. I've tried the Creative forums, but they said I'm screwed. I know I am. Do yourself a favour and don't buy the Zen Micro or Zen Micro Photo. Seriously. Creative are shit.

    Comment #27 posted by Anonymous on 2007-02-20 20:00:28
    my zen micro freezes ALL the time.

    Comment #28 posted by Anonymous on 2006-11-10 05:08:24
    I pulled mine off a counter once. They were very good about fixing it. They said they wouldn't send it back if I owed them, but they sent it back THEN billed me (diagnostic fees). Very nice. (it was even upgraded to a 6 GB as 5s were on there way out).

    I have had no headphone jack problems. I love it. Wouldn't trade it for any iPod in the world. (I've hear so many complaints from die hard users.)

    9 out of 10 'cause it's hard drive based. Recommend buy while you still can. The Zen V/Plus looks like another winner (keeping my Zen micro, though)

    Comment #29 posted by Anonymous on 2006-10-30 02:44:15
    I guess many problems occur because people do not realise that this is a harddrive based player, with a microdrive in it.. It is not supposed to be dropped or to jog with. Any shock will cause problems. If you want to jog with your player, buy a flash-based player.

    The earlier batch of players do have the earjack problems. The battery drainage problem is due to the standby function which gives you faster playback after resuming from stop.

    These 'problems' aside, it is one of the best player around in terms of sound quality, size and functions.

    Comment #30 posted by Anonymous on 2006-09-27 03:27:01
    I've had my Zen MicroPhoto for about 6 months, and it's still working perfectly. The only problem that came up was my own fault; it says specifically that you're not supposed to jog with the MP, because the repeated shocks cause it to freeze. It just rebuilt the library on its own whenever that happened anyway. The only time I was even worried was when the library didn't rebuild, which was fixed by the reboot option. (You actually can RUN with it; I'm a cross country runner, and as long as I hold it in my hand and don't let it bounce around in my pocket or clipped to my waistband, it doesn't freeze at all.)

    Everyone's whining about the headphones/jack, but mine is still clear as that day I bought it.

    Aside from all this, it has way better features than the iPod, and its compatibility with Windows MediaPlayer is extremely helpful. The radio recording feature is pretty awesome, because you can get popular songs on the radio without paying a dollar for them (as with iTunes).

    I say: Get a Zen!

    Comment #31 posted by Anonymous on 2006-09-11 19:20:26
    This product sucks BIG TIME> I do not use mine that often so I can not say it is used extensively eventhough I have it for little less than a year. Last while I was on treadmill, it went blank and since then I can not bring it back to life. I even went and got new battery. Nothing seems to bring it back from life.

    Reading most of the messages here, I would not waste my time calling them for any help. This is my first and last creative product. THE PRODUCT SUCKS...STAY AWAY FROM IT IF YOU ARE THINKING OF GETTING ONE!

    Comment #32 posted by Anonymous on 2006-08-10 14:51:06
    i got my zen for christmas 2005... now it is august 2006 and my zen does not work... it froze for good. i took out the battery, put it back in, charged it, turned it on, still frozen. it just keeps staying lite blue. $200+ WASTE
    plus, before this happened, it would always freeze when i turned it on

    it worked great when i first got it, but yeah... now... dont buy one is my opinion!

    Comment #33 posted by Anonymous on 2006-08-07 17:03:19
    I'm using Zen Micro 5GB Black since May of 2005 with no problems. The earphones EP-480 (granted with Zen Micro) worked ok for the first 8 months of excessive use, then I had to replace the plug. I bought the earphones EP-630, the plug broke down too, I replaced it and everything is ok.
    No problems with this mp3 player!!!

    Comment #34 posted by Anonymous on 2006-08-04 04:50:41
    My first zen micro - headphone jack broke
    Then the remote broke a month later . never used it again
    Then every now and on power up it would hang on the LOGO or hang on first few seconds of playing - resolved by clean up disk ....
    At this point I had lost my invoice even though I had repaired it 2 months earlier and provided the invoice

    So i bought a zen( repaired twice) for 3 months and they wanted to charge me since i lost the invoice

    I bought a sony mp3 player (great player but cant xfer some mp3/wma over with unicode and sonicstage sux) and will remove the 5G MD and give it to my bro

    I will never buy a creative MP3 player ever again even though I own many creative soundcards

    Comment #35 posted by Anonymous on 2006-08-04 01:51:38
    Please stay away from creative products. Most reviews that are possitive are written to early. The build quality of the Zen micro could not be worst. Only after 3 months of use problems begin to appear. The first of which is the headphone jack. Web sites have popped up with exellent instructions on repairing this problem. The next most common problem will be the unit freezing up along with software problems. The reasons these problems occur begins with very poor soldering and build quality. When removing the RF shield off the headphone jack and usb port on my player the headphone jack fell off in my hand. Also a stripped screw was loose inside the unit. Creative labs will want between $85 & $110 + a $25 silly charge for repair if it is out of warranty. There is also a $13 (TUTORIAL FEE) for over the phone tech advice if out of warranty. Oh brother. I am currently looking for good reviews for a new player. I will stay away from creative labs.

    Comment #36 posted by Anonymous on 2006-07-19 20:14:46
    the product is very good nd i believe its way much better than the apple ipods..i like the way it zooms in to pics..the way the pics cud be set as screensavers with different colors nd so..everythins fine with the zen coz ive been dyin 2 get 1 till i finally got it!!:D but there is only 1 prblm with me..the Cd hz broke!! now im in big shock coz i hvnt saved it on 2 my pc nd i cnt get an extra 1 !!!!!:s now wud some1 tell me wut shud i do?! or hw cn i download the manager??! pllllllllzzzzzz i need help!!

    Comment #37 posted by Anonymous on 2006-07-19 02:51:33


    Comment #38 posted by Anonymous on 2006-07-18 18:33:20
    I like the features of my Zen micro. But the product is VERY fragile. I won't buy another Creative product in the future because of my bad experience with this product.

    This will be my 4th replacement. The first time was because of the loose headphone jack problem. The second was because my 2 yr old son got hold of it an dropped it 12 inches onto a hardwood floor. The third time is because I dropped it about 2 feet onto a hard carpet floor. It not like I was throwing it around. It's a portable device; it's gonna get dropped! Creative should make these more sturdy. Hopefully I can keep my 4th Micro without breaking for a while.

    If you insist on buying the Zen Micro, here are my suggestions.

    BE SURE YOU BUY AN EXTENDED WARRANTY FROM THE STORE when you buy this product. The Best Buy 2 year warranty I was worth the 50 bucks it cost me.

    Keep the player in the case provided, It's bulky, and makes it hard to keep in a pocket, but will provide a level of protection.

    DON'T use the belt clip. The clip essentially slides into the case but does not latch or lock or anything. The clip comes loose VERY easily from the case and will cause you to drop your player.

    To prevent the headphone jack from breaking, I rolled a strip of paper into a tube, and slipped it around the space between the jack and the case. This prevented the headphone jack from moving and breaking the solder connections. Creative may have fixed the headphone jack soldering on new models, but I'm not taking the chance.

    Buyer Beware!

    Comment #39 posted by Anonymous on 2006-07-12 19:52:40
    Around Christmas time I was whining for an iPod *as most of my peers were*. My Dad and I did some reserching online and iPod was just tooo expensive! I didn't pay much attention to Zen I was more interested in the jukeboxes and stuff. Christmas time I got a Creative Zen Micro. Once I got the hang of worked great. Until one day it slipped from where I had it and it died on me. I tried everything. So I fought Wal-Mart, traded in my Zen and got a new one. Now I can't imagine life without it. This one is a trooper it's fell a couple of times >.< *don't let people use your Zen too much*. The reboot function is VERY helpful at times. I haven't had trouble with my Zen too much. Sure, there's the occasional screw up but U still couldn't give me a iPod in exchange for this. iPod sells it's name, my Zen does what I want it to and that's play music. I love my Zen.

    Comment #40 posted by Anonymous on 2006-05-17 06:05:35
    I have always trusted Creative products, that's why I got a Zen 5gb micro. I never trusted i-pod with that i-tunes crap. So, after 2 months of gentle use, my Zen audio jack starts going out. Yes it's true. I will never buy a Creative product again. It's not worth it. I'm going to see what Sony has now...

    Comment #41 posted by Anonymous on 2006-05-04 05:12:32
    i luv the zen creative and its soooo much better than an ipod

    but it breaks down toooooooo much!!!
    and the earphones are crap!!!

    my zen froze 3 times on me...the first 2 times i took the charger out for a couple of hours and then it stated to work again

    now the 3rd time it still isnt working....
    im doing the warrenty but its taking them forever to give me a new zen

    i luv the zen but buy at your own RISK!!!!!!!!!!!!

    Comment #42 posted by Anonymous on 2006-04-27 09:29:19
    I thought it was my headphones that were faulty as I often was getting sound in only one ear. Please can someone email me the details of the creative uk contact so that I can get my micro investigated? Im gueesing now its the jack like most people have complained.

    My email is
    I bought it off the interenet so im guessing i'll have grief taking it back to there.

    Comment #43 posted by Anonymous on 2006-04-09 01:28:47
    I got my Creative Zen 6 gig in October, and I was addicted. I carried it everywhere. Then, just a week ago, I got the headphone problem, the one that everyone else has. Now either I have to fix it by myself using epoxy or send it in for RMA, but from the looks of it they're going to send me a replacement and the same thing is bound to happen again. I love the thing (the freeze thing didn't bother me too much - I always got it fixed in the end by making my computer re-sort the drive) because it served its purpose (my iPod decided to die after two days, and it had games and whole bunch of junk that I didn't need), but I really need this headphone jack fixed. So if you're a tech guru and an anti-iPod, then go ahead and by this thing. But if you're a tech illiterate and just wants a sleezy mp3 player, get an iPod.

    I still like my Zen, though.

    Comment #44 posted by Anonymous on 2006-03-27 20:07:48
    there we go again! second 1 gone down like a sack of shit!, they work for about 4-5 months, then decide to fuckup! on me third 1 now, ear plug in me last 1, me toachpad in the one before! buy 1! but don't moan when they have to go back because they deicde they want to see their old retailer store.

    Comment #45 posted by Anonymous on 2006-03-27 01:49:48
    Don't buy Creative Micro Zen. I was really fond of it when I purchased it, since it could play longer, has larger capacity, and supports different formats.

    Then, the problems starts to rise. My first Micro zen acted wierd by not able to be turned off, then transmitting files between and Zen became less successful, finally the Zen went all dead buzzing all the time, and I exchanged it with Futureshop. (I had a 2 years warranty bought there)

    The second Micro Zen worked for about 4 months, and then the earphone jack problem comes out. I went back to future shop, but the customer service told me the Creative company just changed their policy that we can no longer exchange the defects with Future shop. Furthermore, they cannot phone the company for us either, which made my 2 years warranty with Futureshop a waste. When I phone the company, you know what.... Their office hours are only monday to friday, 9:00a.m to 4:00 p.m..... It just fxcking pisses me off now....

    Comment #46 posted by Anonymous on 2006-03-25 12:05:51
    I got my Creative MP3 for Christmas and it's wonderful!!! Everyone at my office has different varieties of Creative and have high praise.

    Comment #47 posted by Anonymous on 2006-03-22 20:27:31
    I have had mine for a year now. no complaints yet!!

    Comment #48 posted by Anonymous on 2006-03-19 21:55:54
    Yeah, this thing is crap. It has awesome features, and worked well when new, but my first one broke after one month(the headphone jack went bad), then the replacement headphone jack went bad after a few months, but I just lived with it because the voice recorder was so nice for school. But then after the warranty ran out, the hard drive went bad. I've cleaned it and cleaned it using the reboot function and rebooted and rebooted and even reinstalled the firmware a few times, but all to no avail. DO NOT BUY!!! I don't know what's better, but lately I've had to use my CD player, which sucks, but at least it works, unlike my Zen Micro!!!!
    DO NOT BUY!!!!

    Comment #49 posted by Anonymous on 2006-03-18 23:32:17
    Haha, not only do the pictures need work, the whole review needs work. It's pretty short. My guess, reviewing to get free stuff

    1. AFAIK Creative only lends review samples. The reviewers don't get it for free.

    2. The reviewer bought this player. She even mentions it in the review.

    Comment #50 posted by Anonymous on 2006-03-18 23:08:16
    Haha, not only do the pictures need work, the whole review needs work. It's pretty short. My guess, reviewing to get free stuff

    Comment #51 posted by Anonymous on 2006-03-16 03:06:35


    I had the same problem.
    I'm brazilian and Creative has no support here. Bad.

    Clean Up, Format All, Recover Firmware, Reboot... Nothing works!

    I think its an HD problem.


    Comment #52 posted by Anonymous on 2006-03-15 23:15:04
    i lossed my program to put music onto my zen, and i lossed the cd. how can i get it back

    Comment #53 posted by Anonymous on 2006-03-15 18:31:03
    Good product. Had it 10 months now but got a prob with ear phone jack!?!?!

    Comment #54 posted by Seewoosagur on 2006-03-14 02:01:56
    I have had my Zen since Christmas, and I have had no complaints, until now. It has worked very well, with no problems, at least until recently. Just last week I had my first problem with it: it just wouldn't turn off. No matter what I did, it wouldn't respond. However, I just took the battery out and put it back in, and it fixed it for the moment. Unfortunately, it has done it a few more times, but I can fix that. More troubling, just today I have noticed an quiet static on one of my earbuds that I have never heard before that seems to constantly happen and can't be stopped no matter what I do. I am afraid that my Zen might have just become inflicted with the infamous headjack problem, and it is bound to get worse. This is rather unfortunate, as it is such an fine product, but contains several potentially crippling bugs.

    Comment #55 posted by Anonymous on 2006-03-12 18:45:53
    I bought a Zen Micro and after two weeks of use I thought it was great. So I bought a second one for my spouse.

    Then ten weeks later the first Zen Micro developed a problem with the earphone jack, losing sound in one channel or both with even mild body movement while the device was in a pocket on on the belt clip.

    I returned the defective device to my retailer for a refund and then bought a replacement Zen Micro.

    A week later, the 2nd device developed the exact same problem.

    I emailed Creative Support, explaining the problem and I asked if they had a batch of defective jacks in a production run, but they did not acknowledge any defects. They suggested I return the device to my retailer for exchange or they would give me an RMA # and let me return it to them for repair or replacement.

    While I really like the device, I'm going to return it for a refund and look for another brand for my needs, Really too bad. Their R&D dept really need to take a look at this problem rather than develop bad customer experiences.

    Comment #56 posted by Anonymous on 2006-03-07 14:05:04
    My friend knows some people from the Creative in Asia region (better not to disclose the detail) The defect rate of Zen Micro is extremely high that you wont believe. Fragile headphone jack and unstable harddisk are the most annoying problem. Actually, Creative was not aware of the headphone jack problem until several months after it's first launched. There are many cases that customers return the Zen to Creative 3-4 times & finally satisified with a new replacement. To be honest, you decide to buy a creative product, better wait 1/2 years until all the potential problem are resolved

    Comment #57 posted by Anonymous on 2006-03-06 13:46:39
    Listen!!!!! Anyone having problems try this before you blame the product. Turn off player........remove battery.......hold on button ON and put battery back in while still holding the power button on. When power comes on release the power button. You should now see a clean format and re-boot screen. Use the clean function two times. After the second time go down to reboot and should be fine. Worked for me. The Zen Micro Photo is a sweet mp3 player. Dont blame the product for something YOU most likely did. This will fix 99% of your players problems

    Comment #58 posted by Anonymous on 2006-03-04 21:22:14
    I've had my Zen for about 7 months and yesterday, i turned it on, but the start up only got the the "creative" screen and then froze. My USB cable will no longer reconize it and it freezes after i select an action from the recovery menu. If anyone can help me feel free to e-mail me at Any help would be appreciated

    Comment #59 posted by Anonymous on 2006-02-08 01:03:49
    Gosh. I never expect Creative to come up with such gadget that can actually fail so many times. The headphone jack fails me like 4 times and each time I got to bring back to the service centre, which is definitely not an accessible place. And each time they do a replacement, i either have to wait for a few weeks or have to re-download the features i want. But the fact that each time they replaces a new player, the headphone jack is break down after a few months. It is really frustrating and now, the warranty is over. High time to get another player. Get it in your own risk

    Comment #60 posted by Anonymous on 2006-02-08 00:37:09
    Lots of people were saying that their Zen Micro's battery life was draining even when the player was not in use. My suggestion is to remove the battery when not using the player. :)

    Comment #61 posted by Anonymous on 2006-02-07 12:50:49
    i got the zen for xmas and i turned it on this morning and it said firmware problem can anybody help me and know how to solve this problem. i cannot listen to any of my songs now??

    Comment #62 posted by Anonymous on 2006-02-05 06:44:47
    This player is great, don't know how this would break after six hours, but maybe he was throwing it around the house. Mine is already five months but its still working fine except for the jack, but that doesn't mean that this player is crap, the faulty jack doesn't outweigh the great features this player has, especially the great 5-band EQ that ipods lack.

    To solve the faulty jack without opening the player..this is what i did:
    Turn the player facing upward, then turn the player facing you, cut 2 small pieces of thin card(preferably the thin plastic ones that are used for prepaid cards) then put it at the side of the circle of the jack so the jack wont move(put one at 12 o'clock and one at between 9 and 10 o'clock) the get a pin and move the small gold metal at the 9 o'clock position so that it will stick out a little. I'm using mine in a car setup, before, the player had static sound when the jack is moved even a little, now its working ok, no static sound except maybe if you force it to move.

    Sorry for the grammar, I'm not that good at english, but I hope this helps.

    Comment #63 posted by Anonymous on 2006-01-30 00:28:50
    My first one broke after a year of use due to the headphone jack breaking due to my dropping it too many times, but I love it anyways! Works well with Bose speakers, and the photo one rocks!

    Comment #64 posted by Anonymous on 2006-01-25 18:08:20
    The Zen as a product for anyone who wants to use if for something more than having it sit on a desk at home is terrible. The jack socket has broken repeatedly for me (I have had 4 different Zens through my warranty) the longest it has lasted has been a mere 5 months. I certainly hope no one buys this product ever again!

    However if you have one- don’t despair because from my experience the Creative phone customer service is pretty good. As long as you make enough of a fuss they are now offering to replace your micro with another product that is actually an upgrade; (I’m getting a Zen Photo with 6GB hard drive- so a lot better on paper than the Zen) also having a new product allows you to have an extension on the warranty of up to a year so even if this breaks you can always get a refund.

    The tip I would give is that if you product breaks near to the end of your warranty always make sure you get either a refund or a product replacement (with the extended warranty) as I believe after the warranty you have to rely on Zen e-mail support, which I admit is quite poor.

    Furthermore I would say do not try and fix any product yourself. I haven’t tried it but I wouldn’t want to as doing so will void your warranty. It may work but if you don’t that’s the end of the line for you- if you’ve really had it with the Zen micro you’re better off demanding a refund.

    Comment #65 posted by Anonymous on 2006-01-18 01:29:04
    I hink that the micro is awsome I just got one and it was easy to use

    Comment #66 posted by Anonymous on 2006-01-06 16:41:08
    im going to get a zen micro in about a week or two and it looks great ive tried it out at best buy its really small i also tried the photo one out to its awsome. the touch screen is very sensitive but you can turn it down so it doesent matter my friends all have ipod mini's and i wanted one to but the dont make them no more they just have the lil piece of crap they call the nano. back to the zen. there was no headphones at bestbuy so i couldent hear the sound quality but its preety cool and i can't wait to get it i just hope that it doesent have problemes like alot of ppl say they have. all te people who say " oh ipod rules zen suck" or "i hate zen its a peice of crap" why do u go on a zen forum thing go on an ipod one. cuz if you really did hate zen why whould you be doing reserch on it. im not saying the ipod mini sucks cuz i love it (the nano sucks though) its just that the zen cost less and is better in everyway eccept for the poppularity thing but i think wer all old enough and mature enough to know that its better to get something thats better thensomething thats overpriced and has less features that ppl buy just to fit in with the croud. i say be different GO CREATIVE.

    Comment #67 posted by Anonymous on 2006-01-04 20:55:05
    i'm a disapointed because i got it for xmas and the usb cable didn't work at all, luckily i could use my brother's one (he has a zen nano and the usb port is the same) so that wasn't that bad but then i couldn't import music from my log in, i had to go onto my brother's too (i could still get the music from my file, though) and THEN it froze everytime i tried to turn it on, i had to take the battery out everytime i wanted to. the day after it wouldn't turn it on, and when it did the screen went buzzy and a few seconds later the screen completely went.but... im not i wasnt that angry... so i got a replacement and thats working fine, but then my sisters zen sleek broke down, and she got a replacement....but that didn't work either. anyway mine is working fine now but creative seems like a very shoddy company, i don't see how it got such good reviews...

    anyway thats all, i know it was very very long, but you're the person who chose to read it, so dont go blaming me. goodbye.


    Comment #68 posted by Anonymous on 2006-01-04 02:50:26
    I bought on in February 2005 and it still works splendid.

    Many people claim on this page this player is crap.. I just wonder why their spelling and grammar is so extremely bad. Apple fanboys?

    Comment #69 posted by Anonymous on 2006-01-04 02:19:07
    Peice of crap, broke after 6 hours YES SIX HOURS of me owning it...

    and 100% waste, thinking of sueing for selling product that was falusely advertised...

    Comment #70 posted by Anonymous on 2006-01-03 08:04:50
    This piece of junk sucks!

    ONE: After only 6 months of use, the jack manfunctioned, now the only thing I can hear is statics.

    Comment #71 posted by Anonymous on 2005-12-28 06:44:50
    please give me the link... where do I download the latest firmware for creative zen micro. My zen always stuck up and i heard about this firmware to solve my problem! thank you..

    Comment #72 posted by Anonymous on 2005-12-28 06:25:36
    Cant install the new firmware upgrade. Hang up on "checking connected device. Pleae Wait" I already download it. My Zen Micro always stuck up, nothing to do with it.. Appreciate any Help!tnx

    Comment #73 posted by Anonymous on 2005-12-26 17:44:40
    This is a great MP3 player. everyone complains how the sensativity is to fast. Well if you go to system than player settings than on the list it says touchpad, than you can change the sensativity! So this is the review to read! And if dont want to download than go to a friends house burn a CD with diferent artist if you want and when you put it in your library make sure to give the big title on top a Genre name, Album (what you can make up it will just be in your player ex: i put CD burn2), and artist. And just name the songs indivdually.

    Comment #74 posted by Anonymous on 2005-12-26 17:44:09
    This is a great MP3 player. everyone complains how the sensativity is to fast. Well if you go to system than player settings than on the list it says touchpad, than you can change the sensativity! So this is the review to read! And if dont want to download than go to a friends house burn a CD with diferent artist if you want and when you put it in your library make sure to give the big title on top a Genre name, Album (what you can make up it will just be in your player ex: i put CD burn2), and artist. And just name the songs indivdually.

    Comment #75 posted by Anonymous on 2005-12-23 03:17:07
    Got this Zen off a buddy of mine today for the low low price of 40$ (Hes going to get an iPod Video) but he said it has "issues", so i test it out and the center of the lcd has 9 or 10 burnt pixels...not so much a big deal as it for listenin to music, but the head phone jack is a piss off its exactly as everyone else described on here so im not gonna go over it agian....just went through creatives online bullshit...any of you guys know how long it usually takes for the whole RMA process?

    Comment #76 posted by Anonymous on 2005-12-22 00:00:37
    After reading all these comments I realised that I need the Latest firmaware, (not the July 05 version, which seemed buggy and freezes alot)
    So I upgraded to WinMediaPlayer10 and Upgraded my Zen Media Explorer Software, (which is necessary for the Latest firmware, Dec 05 version)

    Now my freezing problems seem to be fixed. My bootup ZEN Micro screen isn't corrupted anymore, the cold boot takes a second longer but a least it works good now. Thank to this section's comment and advice, MY ZEN IS FIXED. w00t w00t. I'm not saying this will fix everyones problems, but it worked for me.

    I love my ZEN micro again. Only prob is batter lasts half time it supposed to. Maybe its just my battery.
    My score has changed 9/10

    (I once droped this thing from about 1.5 meters onto concrete and it chipped the top corner, no case on mine, scarey, but it still worked, that's tough!)
    PS: I had the firmware problems BEFORE I dropped it.


    Comment #77 posted by Anonymous on 2005-12-20 06:23:56
    I loved my Zen Micro and software. Worked real nice. $340 AUD
    I loved it.
    I loved it.
    I loved it.
    I loved it. 10/10
    Battery life not very long though. A few hours. Oh well. 9.5/10

    Then I dloaded/upgraded my Firmware after about 2 months old to get benefits and it now freezes on ZEN boot screen, often. Wont copy files, corrupt/errors. sheesh. I wish I hadn't touched firmware. Its screwy. I re-dloaded/re-upgraded firmware, same problems.
    When it freezes I flip the battery and choose re-boot, works most times, sometimes freezes re-building library on re-boot. So I reflip/re-boot, reflip/re-boot, reflip/re-boot and then it works, one day I guess it wont, then I'll be very mad.

    I wish I had bought a NEEEON instead.


    Comment #78 posted by Anonymous on 2005-12-19 23:08:01
    As with all creative products its fragility diminishes the overall quality. This allied with fairly rank customer service has led me to look elsehwere. I've been loyal to the tune of 4 units from Nomad 2 upwards but I've finally had enough. Trying to get this unit repaired equates with the ease of a self-performed lung transplant.

    Comment #79 posted by Anonymous on 2005-12-19 22:20:04
    Had it for a few months now. It has been working perfectly up until last week. I cant copy songs on to it anymore. I eventually managed to delete everything off of it and try re-add them. It added about 100 songs and now nothing else will copy on.

    I've tried copying on to it with all the methods, ie, with their software, with the import wizard and just dragging them over using explorer. nothing works.

    I've got latest firmware update.

    Any ideas?

    Comment #80 posted by Anonymous on 2005-12-19 05:31:55
    my zen keeps freezing in the beginning where it says "Zen Micro". How do i fix it from the cold?

    Comment #81 posted by Anonymous on 2005-12-19 02:06:51
    i think that the zen is mad. to fix the ear phones hit them not to hard and not to soft on something metal like a seat. well thats what i do. this was great way better than a crap ipod mini or nano. so all the cissys who have a crap ipod get a bloody zen. ZEN MICROS RULE THE WORLD!

    Comment #82 posted by Anonymous on 2005-12-16 20:47:17
    Hi Everyone. Thank you for your comments, they are very helpful. I'm considering a zen, but the one thing that puzzles me is this acceptance of a known problem with the headphone jack. Why should we feel it is OK, or a sound solution to stick a plastic fork into such a sophisticated product to get it to work? Is there something I am missing? I have a discman from the 90's that I no longer use, which cost me about $40 at the time, that has never remotely suffered from a faulty headphone jack. Zen sounds like they have a little way to go in the way of engineering.

    Comment #83 posted by Anonymous on 2005-12-16 18:50:31
    Got mine at compusa, for 189 6 months ago, got the 3 year service plan, for an additional $25 ALWAYS get the Service plan, if you drop it and it breaks they will replace it FOR FREE. Oh yea never had a problem out of it.battery lasts 10 hrs. if you take out the battery when your not using it, it will last even longer, there is something causeing a drain when its not in use.

    Comment #84 posted by Anonymous on 2005-12-14 14:17:09
    I got one, tis good, but it went thru the washermachine -.- Noobs

    Comment #85 posted by Anonymous on 2005-12-14 01:48:00
    I am having trouble with the battery. It will only hold an one hour charge. just ordered a new battery at the tune of $40. Wait to see if this works. Two updates are out there, and you need them. second one will wipe out what you have stored. Bummer.

    Comment #86 posted by Anonymous on 2005-12-12 01:42:30
    Ya Im with that guy, you are all a bunch of computer dorks. HA HA

    Comment #87 posted by Anonymous on 2005-12-12 01:41:21
    Can all the little kids stop leaving comments about "how cool diz tng iz" and actually give a solid review about how this thing works. YOu guys all suck and we hate people who suck. So stop sucking and start writing comments that help those of us that are really thinking about buying one.

    Comment #88 posted by Anonymous on 2005-12-11 17:39:00
    Fantastic product. I initially had a problem with the headphone jack, brought it back, got a new one and the unit has not failed me for over 3 months now. I feel that you need a product for a while before your review. I have tons of music on it and it's not even half full. I wish the battery would last a litte longer though. Continuously on FM record, I get a full 8 1/2 hours. Speaking of FM recording, it's great to record the Howard Stern show before he leaves radio but I do have to place it in a good location to get the reception I want. GREAT PRODUCT...

    Comment #89 posted by Anonymous on 2005-12-11 14:51:17
    that is so not true! There is an option on the zen mirco, that allowes you to set the hdd, to an external hdd. So that you can plug in your zen all times, at any pc. And the software, if you use an i-pod you have to use the crappy i-tunes programm. It's like shit so worthless. Creative has done a great job! it's an i-pod killer. I had an i-pod untill someone stole it. Then i decided to buy a zen micro. And I'm liking the zen much more. And if the programm is to difficult. Your kinda VERY stupid. Everyone can read. And everyone can understand it. Even my grandma can get the hang of it.

    Comment #90 posted by Anonymous on 2005-12-10 18:06:12
    ok, whoever sent i stored music on my zen micro is jst showing off dat they can use net language, well luk, i can do it 2 so talk about storing music on another website, PLEASE???
    by the way i tryed out friends micro it rulez but im more focused on the person who said he stored music on his micro... ugh, i need2 sit down...

    Comment #91 posted by Anonymous on 2005-12-10 17:41:36
    hey my headphone jack's messed up too
    how do you fix it :S all i know is somethin about a staple but i dono what part of the jack to put the staple

    Comment #92 posted by Anonymous on 2005-12-10 17:40:04
    yeah, i totaly agree with that other guy, we should... watever he said. anyway i got the zen micro yestrday and itz so much bettr than the ipod mini, the ipod mini is rubbish, i had to get it replaced 3 times, people said it was SO good jst because itz from apple (welll so did i b4 i used it,) anyway bak2 zEn micro, dis ting RULEZ!!!!!! it has everyting u need, and it alzo lookz soooo cool!!

    ZENY 4EVER!!!!!!!! WHOOOOOOOOOO!!!!!!!

    Comment #93 posted by Anonymous on 2005-12-10 17:21:14
    well i havnt bought it yet but my coisin has one and they are da coolest tings eva!!!!!! im definetly buying one but i really really want one in light blue but there all sold out. im not askin people if they know where2 buy blue ones because i know theres nothing anyone can do (snif snif) im just sharing my pain with people who know how good da zen micro is. well, goodbye. oh, and good product!!

    Comment #94 posted by Anonymous on 2005-12-09 05:33:56
    I have had the zen micro for almost 10 months I have to say the positive aspects (blue glow, excellent sound, FM radio, voice recorder, sync w/outlook, excellent interface) helped me through the headphone jack problem. I cut up a tiny piece of plastic knife to jam into the headphone jack and it works without static.

    My other problem is with the software not being able to directly work with windows explorer, but there are homebrew programs to get around that. If Creative fixes the headphone jack problem, and it is reported in reviews I would get whatever next zen product comes along, otherwise I'll go with apple as the product is sure to have no problems.

    Comment #95 posted by Anonymous on 2005-12-08 18:33:38
    One word. IPOD. Creative zen is not a sound product, period. I was lured in by the really cool design, reviews, etc, but it has been one headach after another. Some day when the fix the headphone jack, maybe, but for now, don't bother....


    Comment #96 posted by Anonymous on 2005-12-08 07:46:12
    Hi folks,
    I'm from India and I'm planning to get a 5GB Micro from one of my friends who's coming from the US. Actually I'm a bit apprehensive about the quality of the product after so many users have reported problems(mainly with battery, firmware and the audio jack). I would like to know what I need to do, in case the unit develops problems and needs to be replaced, within the warranty time. Creative does not support International Warranty and hence how do I get the replacement done here in India. I can't send it back to my friend because he's shifting permanently to India. Please rush in your suggestions to


    Comment #97 posted by Anonymous on 2005-12-07 16:19:11
    had creative zen for 1 year. had to return once because of headphone jack. second one lasted only 2 months before headphone jack went. i said to heck with it and bought a refurbished 20gig ipod off of amazon for 199. blows zen out of the water. superior craftsmanship in every way. the sound difference is NONE. the reviews mentioning zens superior sound quality are exaggerated to say the least. after a year of zen dissatisfaction, i am proud to say that i am a content ipod conformist.

    Comment #98 posted by Anonymous on 2005-12-07 13:48:41
    Following is Creative's answer to my inquiry yesterday (24 hour turn-around, which is respectalbe)...the overall suggestion seems to indicates that for quicker resolution...attempt to return the mp3 player to the company from where the player was initially purchased. If this doesn't work...try the following...and as others have stated be prepared to pay for shipping and labor costs.

    Overall I am satisified with their quick response and willingness to at least look into the situation.


    Dear kkp,

    Thank you for contacting Creative Technical Support.

    With regards to the issue you are having, I understand that you have experienced loss of sound from the headphone jack and it is recommended to send in the product to us for RMA.

    The problem you described indicates your unit may require repair or replacement. If possible, try exchanging the product for another from the vendor, for this may be much quicker and easier than having an RMA (Return Merchandise Authorization) issued. If this is not possible, an RMA will need to be arranged to have your product tested for repair/replacement.

    Please note that the contents of the hard drive will have to be erased due to the testing process. Please back up all files from the drive, if possible, before shipping in for an RMA.

    Please submit the following required information to us in a reply to this message so the RMA can be issued:

    First/Last Name:
    Address (No P.O. Boxes please):
    ZIP/Postal Code:
    Contact Telephone Number(s):
    Email address where you would prefer to be reached:
    Product Model Number :
    Color of player:
    Alternate color choice:
    (Please note that the alternate color choice is only used to decrease the turnaround time of your RMA if the unit must be replaced and the color of your player is out of stock. If you only prefer to have the same color that you sent in, please be sure to note this.)

    Size of the hard drive or amount of onboard memory:
    Product Serial Number (often listed inside the battery cover):
    Place of purchase:
    Exact/Approximate Date of Purchase:
    Brief Description of Problem:
    Once this information is applied to the RMA database, we will reply to you with an RMA reference number and shipping instructions.

    * Please note that an estimation of repair costs cannot be made without the above information.

    In case if you need any clarification, please do not hesitate to
    contact us. Do email back on the status concerning the issue so that I can assist you further. Thank you.

    For faster service please reply with previous correspondence when replying to this email.

    Best Regards,

    Technical Support
    Creative Labs Americas
    "Get Creative"

    To provide feedback on your "Creative Experience" please click on the following link:

    Comment #99 posted by Anonymous on 2005-12-06 15:37:52
    To mirror the sentiment of many who have posted regarding the Zen Micro-5gb mp3 player, the player itself is well suited for ease of use and many of the functions are convenient and enjoyable.

    Until recently when my headphone jack crapped out, I would have said it was possibly the best mp3 player I've seen or used.

    However, any product with such a short life expectancy cannot be enjoyed. I am currently in the process of seeing what Creative will do to correct the defective phonejack housing. I'll keep you posted.


    Comment #100 posted by Anonymous on 2005-12-03 23:51:05
    I brought the Creative Zen Micro about 1 month ago, and then one day it just stoped.
    The Touchpad didn't work, it didnt light up. you could turn it on but not off, and that pissed me off cause i like the Creative zen i think it's small and slick.
    I returned it and got a new one.
    Hope this one doesn't break too.

    Comment #101 posted by Anonymous on 2005-12-03 19:38:50
    Crapola. Buy an Ipod and stop whining.

    Comment #102 posted by Anonymous on 2005-12-03 19:37:59
    I jsut got it in the sumer of 05..and its very good..but i have a problem! there is noo way to put contacts on to it!! as it said...Taks-Candlnder-Contacts..
    if anyone knows how to put contacts on it email me at
    THANK U!

    Comment #103 posted by Anonymous on 2005-12-01 06:45:02
    the product is great i've had it for 6 months and its working great
    iPods suck and so does Europe and Canada

    Comment #104 posted by Anonymous on 2005-12-01 02:46:04
    I bought this product for about 5 months and there is already problems with the headphone jack. i just found out after reading other reviews that i'm not the only one. the socket got loose one day and the music sounded all static-ey. because i LOST my receipt and can't afford a new one, i tried fixing the problem by cutting up tiny pieces of thick paper and stuffed them into the 2nd layer of the headphone jack with tweezers to stop it from moving. it works fine now :) every few months i'd cut up new pieces of paper and change them with the old ones :P wut i like about it is that the sound is really good, it's small, and cute. overall its a good mp3 player. i recommend whoever buys this product to SAVE your receipt!

    Comment #105 posted by Anonymous on 2005-11-29 23:39:41
    I was listening some music and then my creative zen fell although I could catch it. So the music was just continueing and I was using the touchpad to get another song.
    Then my player froze and the only thing i could do was to take out the battery. When I put it back, i had 'low battery' which was normal because the battery was almost low. So I was loading up my creative and it had to re-build the library. That took much longer then normally and then i get 'Firmware Problem'. Is there any way to fix it ?

    Comment #106 posted by Anonymous on 2005-11-26 22:26:57
    Ugly, kthxbai

    Comment #107 posted by Anonymous on 2005-11-24 00:25:53
    I bought a Zen Micro about 3 months ago and its the most awesome MP3 player out there! But the screen never comes on anymore. it will come on everyone once in a while but then it will go off in like a few 'mins. If anyone else has or had this same problem and knows how t fix it or if i shoyld take it back please e mail me at

    Comment #108 posted by Anonymous on 2005-11-22 17:28:28
    im from portugal , the thing freezes in the second creative screen , the problem... i have it for almost 6 months and it just has the prob now, don´t have the original headphones, can i take it to warranty

    Comment #109 posted by Anonymous on 2005-11-22 14:36:24
    I received my Zen in December 2004 as a Christmas present. I would echo a lot of the comments when I say that the headphone jack went wrong in about April 2005, I swapped it for a new one, but the jack has gone again (Nov 2005).

    I contacted Creative via their website and they did reply in about 4 hours, the result being the next day I received an email telling me where to mail the product to in order to get a replacement.

    I admit, this is a real shame, because the product is fantastic if you ignore this problem with the jack, however the customer service has been good so far (although we'll see how long it takes for the replacement to arrive).

    If the jack goes again after the guarantee ends, I think I will have to write the Zen off and buy an i-pod like the rest of the world!

    Comment #110 posted by Anonymous on 2005-11-16 16:13:18
    Headphone jack SUCKS! So Annoying! 3rd zen!! First 2 were returns because after 2-3 months, the cheap headphone housing goes to crap. There's no reason after spending 2 bills on what in every other way is a great product, the freaking thing is unusable because of a poorly designed headphone jack!!! Save your money....Buy a POD.

    Comment #111 posted by Anonymous on 2005-11-07 23:49:35
    My Zen micro keeps going to the creative menu than it goes to teh recovery mode..... i go to reformat and nothing happens it still goes to recovery mode... wat should i do????

    Comment #112 posted by Anonymous on 2005-11-07 02:41:22
    this was a great player for the whole 3 months it worked. it would freeze up ever now and then, but usually only when the battery was low. and true, the battery life was not even close to 12 hours, but it was easy to use, and i had no problems with the software. until one day it decided to freeze on the second creative screen. now i had never dropped it, or done anything to it to make it freeze, it just did. and forget the recovery mode. it was a battle to finally get creative to give me a RMA, and now i have to wait 10 business days before i get it back. i really don't know if i can recommend this product to people with out at least warning them that it may seem great, and possibly never give you problems, but just know that you may not get what you are expecting.

    Comment #113 posted by Anonymous on 2005-10-25 00:05:03
    i think my creative iz broken or freeze cause whenver i touch the pad it wouldnt movw and could you help me with that cause i just bought it on september

    Comment #114 posted by Anonymous on 2005-10-23 16:43:02
    wat up wit da micro 6 gigs

    Comment #115 posted by Anonymous on 2005-10-08 19:40:38
    sweet and sour sauce on my on my zen wat should i do??????????????????????????????????????????????????????????????

    Comment #116 posted by Anonymous on 2005-10-08 19:39:39
    i need to get an mp3 player with TLEAST 1 GIG but it needs to be cheap wich sopuld i get?

    Comment #117 posted by Anonymous on 2005-09-29 22:01:52
    I bought the Creative Zen Neeon a few months ago, and everything was fine, i used it a bit, putting about 40 songs on it. Anyway, the battery was running low, so minutes before i was going to charge it via usb, i turned it off. This would have been the second or third time that i had charged it. However when i plugged it in, the charge signal didnt appear, so i removed it and tried to turn it on, but it wasnt having it. It hasnt been able to turn on since, and the usb lead and port are fine.
    Whats going on?

    Comment #118 posted by Anonymous on 2005-09-23 01:43:44
    I really want to buy one, but they all so expensive. are there any reatail stores(not over the internet) stores that sell them cheaper than 179.99 at best buy. by the way nice review.:) ;p

    Comment #119 posted by Anonymous on 2005-09-22 01:15:35
    i read the reviw it's awsome. but i hear that they are gonna discontinue the micro. Im thinking bout buyin it.


    Comment #120 posted by Anonymous on 2005-09-20 19:36:24
    I had my former IBM computer stolen in the railway station of Utrecht last week and I want to take a backup of the ZEN. The problem is that the shitty Windows Media Player automatically has "protected" all my CD,s and I have about 1200 songs for which I have registered name & information by hand(not in any web catalogue). The system does not allow synchronization with the PC Music Library and I want some kind of solution for a backup without having a week’s work of putting the CD's and all the text in. Is there a solution to solve the problem somewhere?

    Comment #121 posted by Anonymous on 2005-09-19 19:40:19
    This is the worst ,p3 player i have ever had in my life. This is my third after the thing kept freezeing, the battery lasts about 5 hours and the headphone sockets starting going shit. Also it keeps switching its self on. TRUST ME JUST DONT GET ONE. IPOD IS SOO MUCH BETTER. CRAP!!!!!

    Comment #122 posted by Anonymous on 2005-09-18 07:22:19
    Yeah return it to the store... If it still can't be solved.

    For jack problems, refer to that guy's post of fixing the jack yourself. I know the support staff really sucks... But have it your risk - if you repair the jack yourself...

    1. You need a stapler. Get a small little piece of staplet, just press it from your stapler to get a piece out.

    2. Open up the tiny little staplet piece. Like a 90 degree angle. (Like a 90 degree hook)

    Comment #123 posted by LSDsmurf on 2005-09-13 13:07:56
    >I can not rewrite the firmware because the zen micro freezed at "hardware problem" and my computer can not find it.

    I don't think you'll be able to fix it. Just return it to the store.

    Comment #124 posted by Anonymous on 2005-09-13 06:24:47
    My zen micro get hardware problem, not software one.
    1.When I put a battery in the Zen micro, it automaticly turn on and
    show "hardware problem" and freezed.
    2.If I connect to power adapter, i it automaticly turn on and show
    "hardware problem" and freezed.
    3. If I connect to my computer via usb cable, my computer can not find
    the player and the player do not turn on even I switch on. As long as
    I put the battery in it, it automaticly turn on and show "hardware
    problem" and freezed. My computer still can not find it. I'm sure the
    computer and usb cable is working because all of my other device is
    working ( include mouse, keyboard, logitech web camera, canon digital
    camera, samsung 512MB mp3). I try your adviec of take off all of the
    other usb equipements and the zen micro still not work.

    I can not rewrite the firmware because the zen micro freezed at
    "hardware problem" and my computer can not find it.

    Comment #125 posted by Anonymous on 2005-09-11 22:01:46
    I bought the product 2 months ago and 3 weeks later I started having a cracking noise. Fortunately I could get new earphones for free (guarantee). I would say I'm pretty satisfied but the batery doesn't last more than 5 or 6 hours and it's supossed to last 12! And it depletes without even using it!!! Another thing I don't like is having to install the software. If I'm not home I can recharge the battery. And I've downloaded some songs that I can't listen to because the format is not supported.

    Comment #126 posted by Anonymous on 2005-09-08 03:14:14
    WTF... im in canda and the costumer support dosent come here. My headphone jack is screwed!!! ANy1 have any idea on how 2 fix it?????

    Comment #127 posted by Anonymous on 2005-09-07 03:11:50
    It's great. I have been using it about coming to a year already. I had my jack problem with it too. It's the only serious set back of zen micro.

    I couldn't get a response with the creative company so I decided to take my own risk - fix the jack myself.

    So it worked in the end. I stuffed a metal piece into 2nd layer of the jack to help it push frontwards. So far so good. Been using with the metal piece inside for like 5 months. The tiny metal piece helped like a suspension.

    Comment #128 posted by LSDsmurf on 2005-09-06 19:15:55
    >Would it not make the sound quality far much better with some sennheiser HD-200 in the Zen micro???

    >or is the standard earplugs better?????

    I haven't tried it but I think the sennheiser will sound better as most MP3 players come with crappy earplugs. But I don't really know how well the Zen Micro's earphones perform.

    Comment #129 posted by Anonymous on 2005-09-06 15:14:12
    Would it not make the sound quality far much better with some sennheiser HD-200 in the Zen micro???

    or is the standard earplugs better?????

    From Mads

    Comment #130 posted by Anonymous on 2005-09-06 03:30:57
    A terrific product for the first 2 1/2 months. But 2 weeks after the warranty ran out, yes a 2 month warranty, it developed a problem with the headphone jack. We have now lost one channel and have a lot of static. They say we have e-mail support only but after 6 days no response. I really thought a $200 product would last more than 10 weeks.

    Comment #131 posted by Anonymous on 2005-09-02 20:02:17
    I bought the Zen Micro about four months ago. My problem with it is that after I charge it and disconnect it from the usb port, by the morning the battery is almost drained. I don't have the headphones plugged in. Does any one know why my Zen won't stay charged.

    Comment #132 posted by Anonymous on 2005-09-01 20:54:05
    I had the zen micro and i had the freezing problem. I was really worried but luckily i was still within my 30 day return policy at circuit city. I returned it and got the zen sleek (for $230 at best buy after a $20 gift card). It's great. It's pretty much the same as the micro except it has a 20 gig hd, its bigger, it has an aluminum finish, and it has a longer battery life (16 hrs). I think its worth spending $30 more for a 20 gig as opposed to a 5 gig. It looks really nice too with the aluminum finish. Also, I haven't had the screen freezing problem with this player.

    Comment #133 posted by Anonymous on 2005-08-28 04:19:40
    I fell in Love with the Micro. BUT,,,,, I had the same reason other people had, freezing on the creative welcome screen. I called creative and they told me that the hard drive had become disconnected and that I could ship it back and get a replacement. which was fine with me. I used the iPod Mini that a friend had. I hated it, hard to turn on and off, too many choices for music library. and it doesn't make sense that a you make circles to pick what you want. but on the other hand The Micro breaks way too easily I know I dropped my micro at least 12 times, and i know that the protectve casing saved it at least four drops ago. but my friends was dropped off of a side of a two story house and survived. But i am so excited to get my replacement 10 days i will have to wait, that is a damned shame now my 45 minute busride will be more hellish than ever

    Comment #134 posted by Anonymous on 2005-08-27 23:59:22
    I am thinking of buying a second-hand Micro, but I have been warned that they're selling it for so cheap beause it will not power up all the way and stays stuck on the recovery screen. Can anybody tell me if these are minor problems that can be easily fixed, or should I just forget about it?

    Comment #135 posted by Anonymous on 2005-08-25 19:27:40
    Ive gone through 2 Micros in 2 weeks. Definitely not a wise investment. When you buy an MP3 player for $249 you want to know its reliable. NEVER attempt running or jogging with a Micro. ( so basically don't take it to the gym) and the cpu slows down dramatically as the battery gets depleated (which takes about 6 hrs, not the 12 as advertised!!) Its a good first try for Creative, but I expected a lot more from this company. Im going to return my Micro today and get an Ipod mini instead!!! if you purchase online there is free laser ingraving!!! Needless to say I know it will work!

    Comment #136 posted by Anonymous on 2005-08-24 17:27:40
    I can't change the order of the songs in my playlists! I know you are supposed to be able to to just drag the songs into whatever order you want them, but when I try I just see the 'no smoking" symbol thing, which means I cant do it. Is theer a software update for this?

    Comment #137 posted by Anonymous on 2005-08-22 15:56:57
    Hi i just brought the new version of the micro, the neeon, I just have a question? the neeon's microphone is pretty bad,,it has this humming sound when u drives u crazy! this is voice record of course..does the micro do the same? whats the micrpphone on the micro like????

    Comment #138 posted by Anonymous on 2005-08-22 03:20:38
    I like the Zen Micro...however I have 3 batterries and THE MOST I have ever gotten is about 5-6 hours! FM is not the best and the supplied "earbuds" were not comfortable. I got new earbuds and the sound quality and capacity are great. I also like the fact that I can record FM when I can get decent reception. I live in a major city so I can get some FM stations OK. Overall it is a good choice, other than crappy battery life!

    Comment #139 posted by Anonymous on 2005-08-19 22:23:40
    My third replacement just broke. Damned heaphone socket problem again!! Each player has only lasted about 6 weeks. They are completely unreliable! Don't bother with the micro- be a sheep, get an ipod!

    Comment #140 posted by Anonymous on 2005-08-16 03:28:26
    i got my dark blue micro a couple weeks back and it recently got stuck on the Creative screen. I don't want to go and exchange it yet because the store is always out of dark blue micros and it will be hard to find another one. My question is can anyone explain how to get past this screen either by hitting it and other means ( i tried recovery mode but its useless, i tried all 4 options and says its either scaning disk, formatting, etc, and it stays frozen on the screen for many hours). I am desparate to fix this things because it is seriously the best mp3 player out right now.

    Comment #141 posted by Anonymous on 2005-08-14 14:25:51
    hi for all the people who get stuck on the creative screen and it wont get on that screen this is what you can do. But first when you are the creative screen can you hear a clicking noise? if yes then you have the same problem as i did. there is mechanism inside that sometime if know slides out of place if it gets knocked and this is how you fix it by giving your creative zen an firm hit on the side or what i did was to drop it. i know this sound crazy but this is how i fixed it. however if you choose to do this you are doing this at your own risk!!

    Comment #142 posted by LSDsmurf on 2005-08-13 01:22:02
    Question... I really love this thing and would love to upgrade from 5G to 10 or 15. Is that even possible? Or is it too complicated to consider? Does Creative have an upgrade option? Any suggestions are appreciated. Thanks.

    Sorry but this is impossible. Creative only offers 4GB, 5GB and 6GB Zen Micro players. Putting a higher capacity HDD into the Zen Micro would be quite hard and it's also not possible because 10GB or 15GB hard drives for this form factor don't exist. I believe currently the max is 8GB, but I'm not sure about it.

    Creative does have a Zen with a 20GB HDD, but that device is a bit bigger than the Zen Micro.

    Comment #143 posted by Anonymous on 2005-08-12 23:26:29
    Question... I really love this thing and would love to upgrade from 5G to 10 or 15. Is that even possible? Or is it too complicated to consider? Does Creative have an upgrade option? Any suggestions are appreciated. Thanks.

    Comment #144 posted by Anonymous on 2005-08-12 23:20:45
    That's music to my ears, thank you! I actually just called tech support and they were very helpful. Told me to ship it back. I'm happier now and look forward to getting that marvelous little mechanism fixed.

    Comment #145 posted by LSDsmurf on 2005-08-12 22:20:41
    I'm upset because I think it may be too late to return / exchange it.

    No you're not too late. Creative ships these devices with a 1 year limited hardware warranty and a 90 day service warranty<.

    Comment #146 posted by Anonymous on 2005-08-12 20:38:59
    I appreciated your review especially because I already have one. Fell in love with it. My big problem-- I bought the Creative Zen Micro player about a month and a half ago and now, the thing just won't work! It still lights up but doesn't completely activate. For the life of me I can't figure out why it's acting so crazy. Has this happened to anyone else? I'm upset because I think it may be too late to return / exchange it. --Dissappointed.

    Comment #147 posted by LSDsmurf on 2005-08-10 01:44:50
    >My problem is that when I turned it on it isn't starting up properly and won't get past the "creative" sign. I'm so worried because I love this thing and i really want to fix it.

    Hi, you bought it a week ago so you still have warranty. Bring it back to the store and you may get a replacement.

    Comment #148 posted by Anonymous on 2005-08-07 04:57:08
    Hey I got my zen micro last week and I've loved it so much!! But I have a problem and if any1 is out there can u please help me!!
    Well some other people have similar problems to me as i've read but can some1 tell me to fix it step by step?
    My problem is that when I turned it on it isn't starting up properly and won't get past the "creative" sign. I'm so worried because I love this thing and i really want to fix it.
    How do u get it to recovery mode?
    Anyways this product is gr8 but I think if you don't use it reugrlarly it'll freeze up just like mind did. :(
    Thanks the reveiws have been helpful.

    Comment #149 posted by Anonymous on 2005-08-06 17:39:06
    I have an iPod mini... which is great as far as it goes.
    I bought the Zen Micro to use it with Yahoo music subscription service.... It works great now, but it took me two days to get it installed and working. The Creative tech support people were very helpful. I don't think the problems I had were connected to the Zen player, they were mostly due to having to interface with Yahoo. (which is a new service)
    The system works great together, but it takes some computer knowlege to get it installed and working correctly. If you are a new computer user I would ask a computer savy friend to help you download the new firmware and related files
    and get them installed and working properly. Now that I have it working I can get all the music I want for 5 bucks a month and carry it around in this player... and it's all LEGAL... how cool is that!?!?!

    Comment #150 posted by Anonymous on 2005-08-04 07:52:13
    Hi I am from Europe If i buy a micro from the US can i still charge it from my USB or do i need to use an adapter?

    Comment #151 posted by Anonymous on 2005-08-03 08:01:33
    great lil thing and its been working perfectly using it from morning to night lol and its just perfect ive dropped it like 20 times and that lil case that comes wit it protects like its his son or something its purrrfect sound quality eveyrthings i perfect nice lil thing beats the ipod like a pimp slaps his ho

    Comment #152 posted by Anonymous on 2005-07-31 06:35:40
    anybody has used it for more than 6 months?

    Comment #153 posted by Anonymous on 2005-07-27 04:31:25
    Just bought mine today. It is awesome! My only suggestion is if you are not those base cravers like me, I would suggest upgrading the headphones. I put my inexpensive Sony MDR-J10 on and immediately I get the sense of openness that just can't be compared with the solid sound coming out of the original headphones from the zen micro.

    Anyway, good job Creative!

    Comment #154 posted by Anonymous on 2005-07-26 18:16:04
    This MP3 player looks really awesome, but with the new firmware update, is it possible to transfer other data (non-music files) to the player?

    Comment #155 posted by Anonymous on 2005-07-26 02:54:11
    The Zen Micro rules all! Ipod is no match I love the lighting I own two zen micros one black and the other light blue, it's really a great product and 10,000 songs on an ipod is just a waste of space.

    Comment #156 posted by Anonymous on 2005-07-23 19:12:54
    Man, what a PLAYER !
    If I could i rated it a 12/10

    Comment #157 posted by Anonymous on 2005-07-22 23:31:25
    The zen micro is a very good mp3 player but brakes too easily. the sound in mine cuts out a lot and has been brokes for quite a while, and i cant return it as it broke just out of warrenty and i dont know where to get it fixed. there are also quite a few bugs in it, such as not switching off for no reason. if these problems didnt exist, i would recomend the sen micro as the best mp3 player around

    Comment #158 posted by Anonymous on 2005-07-21 21:32:39
    Should I buy this device or the new Ipod 20gb Colour? Please HELP!!!!

    Comment #159 posted by Anonymous on 2005-07-19 15:34:06
    Has anyone else noticed that those who bash the Zen Micro the most also have the most typos and bad grammar? Perhaps these two are related... Just because there are morons out there who don't have the attention span necessary to use their $200 toy doesn't mean that this is a bad product at all.

    Comment #160 posted by Anonymous on 2005-07-19 03:53:37
    Mine just came in the mail today and i'm really excited to use it, but i'm a bit freaked out about all the things people have said about their computers crashing, the battery life being so bad and the headphones being terrible...I hope mine is different...

    Comment #161 posted by Anonymous on 2005-07-18 04:49:23
    I love my creative. I originally looked at an ipod of some sort, but wanted more bang for my buck. ipod didn't have the FM radio and I got more storage space when i bought it. i've had mine for about four months and still haven't filled it up. The touch pad took some getting used to, but it's really more user friendly than it appears at first glance. love the scroll feature. you can rapid scroll where it goes through many songs at once (depending on your scrolling touch) or scrolling through one song at a time.

    I've been a litte frustrated with the software and editing the titles. I will get duplicates that way. It could be user error, but I'm not sure.

    My creative also gets "stuck" occasionally if I haven't used it for a while. It does not get past the creative screen. But, will reset itself if the battery is removed for a couple of minutes at a time.

    Menu was easy to navigate. With a little looking around, you can easily figure out how to get through the menus. anyone with computer experience can figure it out.

    So far batterry is decent. I have listened to it all day at work (data entry is very boring) and only lost one bar of battery. then workout at night and driving to and from work may take another bar. (i love my transmitter for radio) I am looking into getting a spare battery because I'm used to my cell phone not needing a charge every night and I have to remember to plug my mp3 player in every night or I can't get a full day out of it.

    so far no scratches on my display and my phones plug in has suffered no setbacks as previously read about in other reviews.

    because this is basically digital music, there is no skipping. I have taken it with me to work out on treadmill, eliptical machine and step aerobics step. I've taken it running up and down hills. Should be no reason that if you secure it in a pocket (I don't trust the clip. it's detatchable after all) that you can't bike ride, snow board or otherwise. i do keep my player in the clip case just to help deter scratches.

    i don't like the ear buds type that came with it only because I use a different set of earphones that don't make my ears hurt as much. i like the kind that have the wrap around piece to keep the stress off of my ears and, again, my ears don't hurt. I have a friend that got the "free" noise reducing phones and I think they're a load of crap. they were free but you get what you pay for right?

    FM is weak but better than none at all. (ipod) like my playlist feature and random selections are cool. Would definately spend the money on this one- plus you get a color choice. definately a winner

    Comment #162 posted by Anonymous on 2005-07-15 10:41:55
    On the Creative Organizer program, for the settings on the software, theres an option where you can change the picture on the startup screen but the option was enabled...was wondering if changing pics or displays on the main screen is possible.

    Comment #163 posted by Anonymous on 2005-07-14 22:33:56
    My Creative takes alot less time to charge, and i think its better than an ipod, the only negative thing is that the ear phone hole doesnt work for me to well anymore, but that might be because i listen to it snowboarding and i've had quite a bit of falls on it.

    Comment #164 posted by Anonymous on 2005-07-13 22:50:48
    I loved my micro and put nearly 500 songs on it but then after about 25 days i dropped it off my desk once and reflexively tied to catch it and got the deadphone cord. i was relieved i dint drop it entirely and i set it bak on my desk and it was working fine. then wen i put it in my pocket it started to sound like i had pulled the plug part way out of the headphone jack. i looked at it and it was in all the way. then it kept doin that and now if i touch the head phone cord or jack it does that so i can tput it in my pocket and have to be sure i dont push on it when i hold it on accident. i dont no if thats something that happens alot but i cant find any of the warranty papers or anything so Im going to take it back to teh store and see if i can replace it (i havent even had it 30 days). i would love to get another but if thats a common problem i dont want to deal with that again.

    Comment #165 posted by Anonymous on 2005-07-13 07:32:48
    I Would Like To Know If You Run With It Or If It Shakes Will It Skip? Like A CD Player? Or Does It Have Full Skip Protection?

    Comment #166 posted by Anonymous on 2005-07-12 20:38:15
    its really easy and fun to use. The sound qualit is amazing, but when installing the creative program onto the computer it takes a long time and my computer crashed. But its definitely better than the Apple Ipod.

    Comment #167 posted by Anonymous on 2005-07-12 04:41:02
    can you download songs off on itunes onto the zen micro


    Comment #168 posted by Anonymous on 2005-07-11 05:31:01
    I bought one at best buy and i liked it at first then i figure out my old mp3 player can hold a WAV or what ever and before it held 50 songs now it hold 100 so i am ticked i need to find a way to sell it so if u want one quick and barley used get back to me.

    Comment #169 posted by Sneaky on 2005-07-09 12:05:01

    a few answers to your questions:

    - the headphones are from a very good quality!
    - running with the Zen is indeed not recommended
    - the microphone is also good enough
    - I haven't tested the iPod mini so I can't tell you the differences
    - About the bad battery life: I heard some complains from a few other people and they were able to exchange the battery for a better one for free of course, it's warranty.

    Sneaky xxx ;)

    Comment #170 posted by Anonymous on 2005-07-08 16:08:13
    A lot of the reviews here are "I cant get this to work!" I think zen micros are pretty good, but I prefer an ipod mini. after seeing pictures of zen micro, the menu seems exactly the same as an ipod mini's. I was just wondering though-how good is the quality of the microphone recorder thing? That is the only drawback of a mini-microphones have to be bought separately. The FM tuner thing i don't really care about. On the ipod you can play games-i've read the features of a zen micro and it doesn't mention it. Also, i think a ipod looks better than a zen. But still, zen micros seem pretty cool-i would definitly recomend it to people who think ipods stink

    Comment #171 posted by Anonymous on 2005-07-07 23:58:09
    the creative zen micro is a wicked funky motherfucker of an mp3 player out!!!!!!!!!!!!!!!!

    Comment #172 posted by Anonymous on 2005-07-06 14:56:09
    Am a bit disappointed with the battery, I think you're meant to get 12 hours from a charge but I seem to be geting only about 2-3 hrs. I charge it for the recommended 3 hrs.

    It is easy to use otherwise and I think the sound is great.
    Unless I'm doing something wrong with battery.??

    Comment #173 posted by Anonymous on 2005-07-05 22:29:24
    On the advertisment of the zen micra it quotes it's "curved to fit" and also has a "mesmerizing blue light".

    just wondering what is it curved to fit and has anybody been mesmerized by the blue light?

    Comment #174 posted by Anonymous on 2005-07-02 00:43:11
    another Q...
    does the battery recharged like in the cellolary? with elctricity plug?

    Comment #175 posted by Anonymous on 2005-07-01 23:07:09
    Hi, I have some questions before I buy this product.
    First of all, have you tried the iPod Mini? If you tried it, would you tell me which one is better?
    I'm talking about: design, sound quality and so on.
    Second, I've heard that if you run with the Zen Micro, the sound will jump up and will make weird sounds, is that true?
    And last, the Zen's earphones.. are they good enough? or I should buy another earphones..

    ty, Elad.

    Comment #176 posted by Anonymous on 2005-07-01 19:33:27
    I bought the Creative Zen Micro a week ago and I find it a very good product. The sound quality is very good and the software is pretty good too. It's small sized and after a few minutes, I got used to the touchpad. I haven't got any problems with it until now. The only negative point about it is that the FM-radio isn't good enough: I couldn't receive a lot of radiostations.

    Comment #177 posted by Anonymous on 2005-07-01 08:19:40
    I have found it hard to find pictures actually of what comes with it so thanks and im gonna get one for my bday in 10 days its gonna be cool its well pretty and EVERYONE has ipods lets be different xx

    Comment #178 posted by Anonymous on 2005-07-01 05:15:55
    great info
    but i wonder if u have any life

    Comment #179 posted by Anonymous on 2005-06-16 03:40:26

    Comment #180 posted by Anonymous on 2005-05-30 20:34:23
    Got it!
    the purple one
    it's awesome.

    love it!

    byebye xx

    Comment #181 posted by Anonymous on 2005-05-25 17:06:04
    hey, i ordered a Purple one, 5GB at a shop.
    i'm sooo happy that i'm going to get one!
    i wanted this one since a few months.

    i hope it works good and that it is pretty purple.
    i really love zen!!!!

    bye xxx

    Comment #182 posted by Anonymous on 2005-05-12 04:36:12
    Ok. To answer anyones firmware questions, I think that if you go to download the newest (Not the beta! Just the regular update!) firmware update, you can install it as usual and overwrite the other one which doesn't work (Someone said the beta was not functioning well). I also heard that you can find the older firmware downloads in other places, but the newest supported firmware should be the best one and work the best. I don't actually own one, but really want one. I have just done a lot of research on it. A great place to get info from customers is a HUGE forum thread at Head-fi. Go to
    to see it.

    Comment #183 posted by Anonymous on 2005-05-04 16:42:08
    Great player....but it wont last.
    Between me and a mate we've had five players all of which have broken, either the headphone port or the touch pad, so i would seriously discourage you from buying one!!!

    F*U*C*K*I*N*G C*R*A*P

    Comment #184 posted by Anonymous on 2005-04-07 04:50:36
    Great player, but I had to exchange it with a new one, because the play button was not functioning properly (as someone has already mentioned). So I got the same player, and so far so good. Crossing fingers!

    Comment #185 posted by Anonymous on 2005-04-04 21:34:38
    God damned!!

    Zen micro is the best...
    but i just cant get the back of to put it into standing up...Its the god damn stuck.

    Comment #186 posted by Anonymous on 2005-04-04 01:27:02
    Nice One...
    Shit on iPoD man...
    FM Radio + WMA + UNIKNES
    u walk on the street u see 6 of 10 mp3 holders are holding a Bloody iPOD,, like me, then u see ZEN MICRO, u sell ur ipod and u buy zen micro... then u see 5 of 10 mp3 holders are holding bloody iPOD...

    u know wat
    sometimes u realy don't even want to listen to one of those 5 GB mp3s u have!! so what the hek are u gonna do?? just turn the radio on and enjoy kiss or capital fm :P

    bye the way
    iPODs are good,,, but come on u want 2 listen 2 music and have a qaliti player or u want to show off ! up2u !

    Comment #187 posted by Anonymous on 2005-04-01 06:47:35
    i've had mine for a few weeks now and LOVE IT...the features and ease of use is mind boggling...the replaceable battery really sealed the deal for me. a great little machine for a lttle library...thank you creative!

    Comment #188 posted by Anonymous on 2005-03-19 08:22:46
    Great review! :) What is the surface of the Zen like? Does it get easily scratched?

    Comment #189 posted by Anonymous on 2005-03-19 08:20:22
    the pictures are smaller than your mom's penis. can you make them bigger please?

    Comment #190 posted by Anonymous on 2005-03-19 04:59:59
    Yo this product is sick! Anybody can say anything about it but i encourage to buy this mp3 player. I was wondering which one to get: the mini ipod or the zen micro. i decided to go for something that not everybody has... so i went for the zen. And ill tell you what, it was an awesome choice that i dont regret and looks like a promising product.
    Basicly, if you are hesitating about what mp3 player to get, go for the zen.

    Comment #191 posted by Anonymous on 2005-03-18 15:25:42
    I just bought a Zen Micro a couple of days ago and so far i'm happy. My only concern though is that it charges everytime you plug it in the PC, even though the indicator diplays a full battery; now my question is if anybody has any idea or experience whether or not this will eventually affect the battery playtime (or maybe even lifetime)?

    Comment #192 posted by Anonymous on 2005-03-18 11:02:39
    well to the person below, this happened with my cellphone when my drinkbottle leaked, if you have a cupboard with a hot water cylinder in, you can put it in there and it evaporates all the water
    or if you put it in a room with a dehumidifier

    does anyone have one of these in the purple colour?
    is it really dark, or is it a bit lighter than the pictures seem?
    because im probably going to get one, and im debating weather to go for purplr, black or pink...but it might end up being pink because for soem reason theyre cheaper...

    and also, it seems to be kind of common for them to seize up, should i be worried about this?

    great review by the way

    Comment #193 posted by Anonymous on 2005-03-16 18:25:04

    Anybody got any suggestions??


    Comment #194 posted by Anonymous on 2005-03-16 01:44:23
    I've had one since Christmas, I love it to bits.



    A few days ago, after having listened to it in bed the night before, I woke up, moved my pillow and my gorgeous baby Zen slipped off my bed into a glass of water on the floor!

    I mean, what are the chances???

    Anyway. I've tried everything. I shook most the water out (I don't know where the holes are though) and the rest kinda seeped out by itself.

    It was completely inactive for a day or two, then I plugged it in and it buzzed alot and eventually flickered a bit.

    I have just managed to get onto the Recovery Mode, but none of it's working because of a 'hardware problem'.

    I would send it back, but the warranty doesn't cover water damage.


    Comment #195 posted by Anonymous on 2005-03-15 06:09:01
    Thanks for the great review. It was one of the first I read when I was looking into a new player. Anyway, so far I really dig the Zen Micro, for more reasons than I care to list.

    One thing should be emphasized, though. The Micro's user interface will frustrate many people at first. I was wondering if I'd made a mistake buying the thing because the controls were so damned sensitive (even when I set them to minimal sensitivity). But the next day, the problem was almost gone. I just got used to it. Now I think it's bloody awesome how easy it is to navigate. BUT many people will not have the same experience. I don't think this is the player for people who just lack the requisite finesse, or who can't make the adjustments. For those who can, it'll seem odd for an interface to work any other way. I say this only because this is an extremely important determiner of how much anyone's going to like their player. If a really sensitive UI isn't for you, the Zen Micro may very well be a bad match for you.

    One more thing, you cannot get the most out of this player with the stock earbuds. Even though they're a cut above the usual free crap, they cannot do justice to the player's potential. At the very least, grab a pair of Sony MDR-G74SL's ($30) or MDR-EX71SL's ($35). Not serious enough? Then check out reviews of the Shure E2c's ($60). Want more? Splurge ($90-$100) on a pair of Etymotic Er6's. I could go on, but my point is just that each of these would bring out more of the Micro's potential, and I'm pretty confident that anyone who can manage to make the extra investment will wind up thinking it's a good one--if they're into great, detailed sound. Creative is known for superior sound quality, and the Micro is definitely no exception. But your standard headset will only give you a taste of what this thing can do.

    Comment #196 posted by Anonymous on 2005-03-10 03:58:19
    I love my micro... have had it over 2 months now.. sounds amazing. It's cute, fun.. pretty with the blue lites.. fits nice in the hand..

    BUT!! (1) I have issues with the headphone/speaker plug.. the soldering has loosened and distorts the sound to headphones/speakers - intermittent when not touched and all the time now if it is even slightly moved. (2) And I have issues with the back touch pad key - doesn't always acknowldege that I am pressing it.. no troubles with any other touch pad keys. I think I may have to send back my Zen Micro for repair or replacement.. I'm sure the soldering is going to give soon and I won't have any sound from the player. I can deal with an occasionally faulty back key.. but not interference with my sound! With all the damn advances in technology, you'd think they'd reinforce the soldering and not depend on just the flimsy solder attaching it to the mother board. And maybe give out 90' elbow headphone jacks - not straight ones which cause stress on the port!!!

    Comment #197 posted by Anonymous on 2005-03-08 21:37:02
    I just got a micro and I love it. The only problem I am having is this: I started downloading music from Napster To Go, and tried to put it on my micro, but I couldn't because it said I need a liscense, and then it said I need to put the firmware updates on my micro to be able to put the music on it. Can anyone tell me if I should do this? I don't want to out the updates on it and then still not be able to put downloaded music onto it as it is not reversable. Thank you!

    Comment #198 posted by Anonymous on 2005-03-07 20:01:26
    there is absolutely no point at all in bying an ipod mini when this little thing exists

    Comment #199 posted by Anonymous on 2005-03-06 21:52:46
    NVM!!! I got it to recovery mode and recovered it and now it works like a charm! Few, close one......other than freezing, AWSOME PRODUCT!!!

    Comment #200 posted by Anonymous on 2005-03-06 21:37:31
    Awsome Review! I baught one somewhat because of your review, somewhat because it was recommended by a freind. It took some time setting it up, but I finally got it running great its frozen, not too long after I got all my music an playlists set up. I keep removing the battery, but it keeps starting up and freezing at the part that says "Zen Micro". Watch should i do, i dont feel like sending it back if i can because it took so long to get to me. Right now im trying to let it cool down for a couple hours, doesnt seem to be working yet though. HELP!!!!!

    Comment #201 posted by Anonymous on 2005-03-04 04:31:15
    I just bought one of them and im realy realy truly happy. As far as I can see there is nothing wrong. Lotz of features and extra stuff over the ipod. battery seems decent if you don't charge it overnight... the box says 3hours. everyone should buy one.

    Comment #202 posted by Anonymous on 2005-03-03 15:11:39
    Note user reviews tend to be either "this is great" or "I can't get this thing to work at all".

    You may want to take that into account. Which one will you be?

    Comment #203 posted by Anonymous on 2005-03-03 06:07:24
    Great player, terrible battery life. I use it to listen to music in the car (tape cassette). The juice seems to die when i'm not using it. I will listen to the player for 5 minutes on the way to school. After school turn it on and a bar of juice is lost. Turn it on again at home and suddenly there is another bar of juice gone. Other than this problem, it is great.

    Comment #204 posted by Anonymous on 2005-03-02 19:03:51
    I own a creative zen touch 20gb: great player horrible touchpad! I have to sent it back for the second time and I only have it for 2 months! The pad is way too sensitive (even if adapted to "low" sensetivity) and makes it almost impossible to select something specific. To make sure that it was not I who was the problem I let some of my friends check it: same problem! Hope the ZEn MIcro does better!

    Comment #205 posted by Anonymous on 2005-03-02 16:23:50
    I had a close look at the zen. I think it is not bad, but I prefer the usability of the iPods. The Scrollwheel ist cool. When I compared the Software ZenSoftware to iPod iTunes ther is no question. iTunes is just cooler, easyer to user, more comfortable and works grat with the intelligent playlists. For me no question: I prefer the original ftom Apple.

    Comment #206 posted by Anonymous on 2005-03-01 03:46:48
    I've used the micro while running, and it hasn't skipped on me yet. I haven't dropped it or anything like that, so I'm not sure how durable it is in case you drop it while running. The vertical took some getting used to, but after setting it to high sensitivity, it has worked great ever since. (yeah, i know it seems backwards) So far, I'm glad that I've made purchase and I haven't been disappointed. Too bad I was unable to get the limited package with the extra battery....

    Comment #207 posted by Anonymous on 2005-03-01 00:56:29
    Two questions-

    1) If you set up a partition on the Zen Micro for data storage, and then plug the player into a Mac via USB, will the data storage show up as a removeable drive on the Mac, or is there 0 compatability with Macs?

    2) On the review video, the reviewer remarks that the product has Line-in recording, burt I don't see that mentioned anywhere else. Can you clarify?


    Comment #208 posted by Anonymous on 2005-02-27 09:27:42
    I own a Dark Blue Zen Micro and have loved it since day 1!!

    I use this all the time when at the gym, the clips holds really nice and of course no skips while I am running =) Very NICE design of the product and great support. I am so happy Creative made this product otherwise I would have been forced to purchase an iPod Mini *shudder*

    Coolest thing I like is you can record the radio while you listen to it!

    Comment #209 posted by Anonymous on 2005-02-27 01:44:51
    I'm definently going to get this player, but it is still a little pricey espically since the ipod mini dropped their price. Hopefully Creative will do the same, or at least when they release the zen micro photo. If anything i will wait.

    Comment #210 posted by Anonymous on 2005-02-26 22:14:02
    i'm about to buy the zen micro.

    can anyone verify that with the newest firmware (1_01_03) the zen micro will be recognized as a removeable device so that i can transfer my music using the windows explorer (i'm using w2k) or do i still need a software for that ?!?!

    thanks for your help.

    Comment #211 posted by Anonymous on 2005-02-26 02:44:11
    I've had my Zen Micro Dark Blue since they first came out in November. I was totally happy with it. The touchpad is great once you get used to it, and you can lock out the controls to avoid accidentally touching them. Loading with songs was so easy and the sound quality is really good. Battery life is decent but it's not the 12 hours advertised. I get 6-8 hours of life, if I'm not using the menus too much. But with the extra battery mine came with, I have plenty of play time. It does charge while hooked up to the USB cable, which is so nice.

    So, I loved my Zen Micro and was wearing it everywhere, until yesterday. Suddenly my unit won't boot up and just locks up at the screen that says "Creative". I've consulted with Customer Service and we tried reformatting it, loading the new firmware, etc and nothing works because the unit can't even be accessed. So, now my only option is to send it in for repair. I am so bummed. I love this thing, but having it break after less than 4 months is pretty disappointing.
    I did drop it once, but it was on carpet and it showed no affect at that time so I don't think that's why it broke.

    So, great player, but there might be quality issues. Hopefully it's just bad luck for me and I got a bad unit, but this is always an unknown when you buy a brand new product with no history yet.

    Comment #212 posted by Anonymous on 2005-02-24 14:31:44
    this product is soooooooooooo amazing! cannot fault it. apart from i have one problem........i've been transfering music from windows media and have not had any troubles. so quick and easy! but today i tried to transfer some songs.....connected the zen micro to the computer and the docked symbol came up (like normal) but then it goes off and the zen screen shows one of my songs on.......the computer then says it cannot find a device! HELP! i need to transfer more music! if any one can advise me i would apreciate it sooooooooo much thank you!

    Comment #213 posted by Anonymous on 2005-02-24 10:58:49
    Good review but I found that the FM radio tuning was really horrendous !! I returned mine to the shop and they exchanged it for another. No change in reception of radio so considering returning the product because of it

    Comment #214 posted by Anonymous on 2005-02-22 23:05:01

    Comment #215 posted by Anonymous on 2005-02-22 16:40:13
    hy,i just want to know if somebody can send me ce cD of creative micro,because i have lost this one,i'm french,you can give me some news at

    Comment #216 posted by Anonymous on 2005-02-22 15:00:07
    I also want to buy a Zen Micro, but now I'm not sure cause some of you say it's not good if you want to use it with running. I wanna know for sure, is it not a good product for running???

    Comment #217 posted by Anonymous on 2005-02-20 07:59:14
    The micro is awesome, but there is one problem: the program can't support Chinese/Japanese characters, and m4u files. The software sucks...iTunes is much much better, but alone, micro is great. I wish you could use iTunes for the zen micro

    Comment #218 posted by Anonymous on 2005-02-20 05:53:28
    I haven't bought one yet, but after all my research, the zen micro seems to be the one I want. However, I wanted to use my MP3 for while mountain biking. Some of you commented not to run with what are my chances biking? Any comments?

    Comment #219 posted by Anonymous on 2005-02-19 02:25:36
    I got my Micro about ten days back and it is really amazing. Easy to use, cool looks, can be charged via the USB and the sound quality is incredible. I would advise anyone to go for it. If you compare its looks with the mini IPod, the IPod does not stand a chance.

    Comment #220 posted by Anonymous on 2005-02-14 01:18:05
    excellent review...helped a lot.
    and i think the pictures are perfectly fine.

    Comment #221 posted by Anonymous on 2005-02-13 18:30:03
    hey, thanx for the review, its reali gd :) jus bought my own pink one and i luv it! its easy to use and i dont find the touchpad too senstive at all, as long as its on the lowest setting. the onli thing is iv heard quite a few people say that it locks up and the battery doesnt last - well iv onli had mine a few days so i cant say, but has neone else experienced this :S ? also, the safely remove hardware icon doesnt appear wen i plug mine in, and wen i pull out the usb my micro sez "rebuilding library" . . . is this normal??? :S thanx agen

    Comment #222 posted by Anonymous on 2005-02-13 15:52:00
    The buttons (touchpad) are really good

    I wouldn't run with the Zen but you can try @ your own risk ;) :p

    Comment #223 posted by Anonymous on 2005-02-11 01:20:03
    is that true that the zen micro 5gb have bad buttons? i mean the play button, especially the menu button. because i have to press the it like 3-4 times to get into the menu. and it is really annoying.

    Comment #224 posted by Anonymous on 2005-02-10 02:15:50
    Very good product. It holds more then the iPod and is cheaper. It also comes with many accessories.
    Nice Review

    Comment #225 posted by Anonymous on 2005-02-08 02:01:59
    Does the micro have a skip-free playback? Can i run while im using it?

    Comment #226 posted by Anonymous on 2005-02-07 10:08:15
    Yes the battery charges through the USB

    Comment #227 posted by Anonymous on 2005-02-07 10:07:05
    Got it 2 days ago , i upgraded to the latest "Beta" firmware & its not fuctioning well , any idea how to restore the orginal firmware i tryied after downloading previouse versions , but it dosent work

    Comment #228 posted by Anonymous on 2005-02-04 19:51:50
    Someone else asked this question below but I don't think it was answered. Does it charge via USB or only transfer data?

    Comment #229 posted by Anonymous on 2005-02-04 03:18:26
    A Quick Question: If I were to order this product from, what would the package include? Also, I have Windows XP... do I need any additional software for the Zen Micro to function, like the Ipod mini requires? :) GREAT REVIEW!!

    Comment #230 posted by Anonymous on 2005-02-04 03:16:33
    A Quick Question: If I were to order this product from, what would the package include? Also, I have Windows XP... do I need any additional software for the Zen Micro to function, like the Ipod mini requires? :) GREAT REVIEW!!

    Comment #231 posted by Anonymous on 2005-02-03 19:37:53
    Hey man, great job on a review here. Very impressive and helpful, upon reading it I feel very inclined to purchase one of these little doozies. I have been hesitant because the demo unit at my work had frozen up. I'm not sure as to why, but needless to say it did, thanks for the GREAT info and the AWSOME pictures. If people whine about your pictures, they just need to get their lazy butts up and go look at a demo unit at the nearest electronics retailer. Once again, thanks and I'll be sure to post here if/when I can afford one.

    Comment #232 posted by Anonymous on 2005-02-03 17:43:34
    Does anybody know whether there exists an similar device like the ITrip for the Zen Micro?
    I'd love to listen to my Micro in my car!

    Thanks in advance!

    Comment #233 posted by Anonymous on 2005-02-03 00:40:40
    Can anyone tell me if you can upload data / music to your pc from the micro.
    Good review thanks for taking time out to do it.

    Comment #234 posted by Sneaky on 2005-02-01 20:57:19
    yes it has! it is also the 'turn on' key

    Comment #235 posted by Anonymous on 2005-01-31 19:10:04
    does this have a key lock to stop it changing songs etc. if a key is accidently pressed?

    Comment #236 posted by Sneaky on 2005-01-29 12:53:14
    Creative Zen Micro
    Posted by Anonymous on 2005-01-28 20:45:06
    My Score: 10/10

    does anybody now if you can buy it in europe cause I can't find it in any stores

    ===> you can go to the site from creative: and there you can find all stores in your country where you can buy the Zen Micro :) ;)

    Comment #237 posted by Anonymous on 2005-01-28 21:56:05
    ^ Why you trashing this dude about the pictures? He took the time to help many people decide what mp3 player to buy by making this site and you trash him? I dont understand. There are many other websites with close up pictures like .

    But anyway, THANKS!! Very helpful reveiws about the Zen Micro! I was thinking about getting the Muvo², but now after I saw this thing, ITS WAY BETTER, the menu looks awsome, thanks!

    Comment #238 posted by Anonymous on 2005-01-28 20:45:06
    does anybody now if you can buy it in europe cause I can't find it in any stores

    Comment #239 posted by Anonymous on 2005-01-28 18:36:14
    I have yet to buy my Micro (but I'm pretty sure I will, especially after reading this) but a friend showed me hers. The microfone recording is great... she recorded a history lesson we had and it came out great. I dont know if it's because it was a small room, or a loud teacher, but i can't complain about the sound.

    2 years ago I bought a Creative Zen Xtra, which is like twice as big (and has 30Gb memory, which is nice) but the sound was rather crap. This one seems so much better... and coooler. I hate the iPod gravytrain... I'm glad Creative's responded with the Micro.

    thts it,

    Comment #240 posted by Anonymous on 2005-01-28 17:10:36
    Where can you get additional batteries for the Zen Micro in the UK?? I cant find them anywhere?!?

    Comment #241 posted by Anonymous on 2005-01-26 01:02:39
    thanks for the helpful answers to my constant q?s. i decided to get a black one like yours, heh.

    Comment #242 posted by Anonymous on 2005-01-23 10:31:09
    read ur review and it pursuaded me to buy it , now i have it it works a treat and no matter what people say the touch pad is great

    Comment #243 posted by Anonymous on 2005-01-22 01:15:08
    The radio reception is weaker compared to MuFO2 FM which performs much much better on weak signal.

    I am very frustrated with touchpad. Sometimes I accidentally touch the surface then the whole music will stop, or menu pops up, or fast forward or bakward. I can't get the feel within a few days, I gonna return the product. (I like the MuFo stick navigation).

    Comment #244 posted by Sneaky on 2005-01-21 17:45:29
    i'm very sorry but I can't answer that question :s :$

    Comment #245 posted by Anonymous on 2005-01-21 10:36:49
    110 w adaptor?
    I thought it is charging through the USB.

    So if you by you Micro in US you wont be able to use the adaptor??
    How about warranty if you buy the Micro in the US? Can you get it to service here in UK, if something is wrong?

    Comment #246 posted by Sneaky on 2005-01-20 19:47:14
    If you buy it in the US then you'll receive an 110V adapter.

    Comment #247 posted by LSDsmurf on 2005-01-20 18:54:54
    USB 1.1 will do , but it will be slower ofcourse.

    Comment #248 posted by Anonymous on 2005-01-20 15:22:28
    Do you need a pc with USB2 connection or will 1.1 do?

    Comment #249 posted by Anonymous on 2005-01-20 15:21:51
    you dont get an adaptor!!!

    Comment #250 posted by Anonymous on 2005-01-20 15:16:54
    if you buy the Micro from US, wont you have the problem 110 vs 230 adaptor?
    And what about the software?

    Comment #251 posted by Sneaky on 2005-01-20 12:36:11
    A few answer to your questions:

    fm radio depends on the place where you are, i've hurt from other it works good.

    you can listen while it is loading the battery.

    You can also change the headphones without any difference in quality of fm radio and mp3, i've just tried it. ;)

    Comment #252 posted by Anonymous on 2005-01-19 18:57:54
    i thought you wernt supposed to do sports with it...for the care of the hard drive. but in your review you mention it. im confused

    Comment #253 posted by Anonymous on 2005-01-19 06:11:56
    is the fm antenna inside the headphone wire? what happens if u decide to get different headphones? will u get zero reception?

    Comment #254 posted by Anonymous on 2005-01-19 05:44:12
    Another q?, can u listen to the player while it's connected to the ac/dc charge dock to conserve the battery?

    Comment #255 posted by Anonymous on 2005-01-19 05:37:43
    how is the radio reception on this thing? Is it really that bad? I'm really interested and I like to listen to morning radio shows at work and then switch to music after they are over. I dont want to lug around 2 devices to work.

    Comment #256 posted by Anonymous on 2005-01-18 15:26:48
    A year ago I jumped on the ipod band wagon and got a 10G. After my ipod crashed exactly one week after the warranty expired, and going through 3 itrips before I got one that wasn't defective, I realized ipods are poorly constructed machines that force you to purchase their accesories. A week ago I bought the micro and it's more than I could ask for. Unlike the ipod it performs as advertised.

    Comment #257 posted by Anonymous on 2005-01-17 23:04:13

    I've researched both the ipod mini and the zen micro for a while, and was a bit on the fence about which to get. Your review was both very thorough and answered a lot of my questions. Thanks for taking the time to review. I just purchased from Amazon (followed your link, so hope you get kickbacks!) and can't wait to receive it. Good work!

    Comment #258 posted by Sneaky on 2005-01-14 18:10:17
    Well, when you want to use those functions (to do list, adress book and calendar) you have to create them in microsoft outlook, and after that you export them to your Zen Micro. You can only view and not adjust them on your player.

    Comment #259 posted by Anonymous on 2005-01-14 05:03:44
    wow the guy above me or whoever said "you need to learn to take pictures" needs to SHUT THE FÚCK UP...what the hell is his problem this guy goes out of his way to do an excellent review and this guys a freaking moron about wanna see close pictures you go to the MANUFACTURERS WEBSITE. just cloase your little bitch mouth and stay out of the comment section

    Comment #260 posted by Anonymous on 2005-01-12 22:57:40
    Could you be more specific on that "Calendar , address book and to-do list need Microsoft Outlook"

    Comment #261 posted by Sneaky on 2005-01-10 20:39:17
    I think this device won't be suited for your purpose to use it in a class room. When recorded from a distance the sound is too silent.

    Comment #262 posted by mike_tek on 2005-01-10 19:18:32
    I've recently bought a Zen Micro, and must say it is everything I hoped for, possibly even more so. Your review was right on the dot, mine had one problem though, when I had the ear buds plugged in, any slight movement or jostling of the base would bend and contort the sound. The Slightest Movement Mind you.

    So I just hold it in my hand or on a tabletop, anything flat or clip it on. Other than that minor thing it's an awesome Mp3 Player.

    Comment #263 posted by Anonymous on 2005-01-10 13:40:46
    Have been eyeing the Creative line for a month now for the vioce record function. I would really, really like to know how many meters away you tested to since I am looking at classroom use.

    Try macro mode plus the LCD screen. Step back to far limit of
    macro-mode if needed.


    Comment #264 posted by Anonymous on 2005-01-09 02:07:10